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7.962 bytes |
Service Hints & Tips |
Document ID: LWIK-3PKJDG |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
TP Dock I - ECA002 Blank LCD and incomplete boot when docked
Applicable to: World-Wide
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Record number: |
H162104 |
Service code: |
33 |
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Device |
D/T3545 |
Parts source: |
LOC |
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ECA number |
ECA002 |
Publishing flag: |
R |
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EC number: |
ECF00812 |
Hit count |
UHC00058 |
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Mandatory: |
N |
Success count: |
USC0000 |
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Automatic shipment: |
N |
Publication code: |
PC40 |
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Availability date: |
97/10 |
Date created: |
O97/10/13 |
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Plant of control: |
24 |
Date last altered: |
A97/02/25 |
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Tip key: |
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Owning B.U.: |
USA |
Purpose:
3545 system board replacement to correct blank LCD and incomplete boot symptoms.
This ECA is to be implemented World Wide!
The repair policy for this ECA is "Fix On Fail".
Features:
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Type, |
With B/M |
Machines Affected |
B/M to be |
Service |
System |
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3545 |
B/M9999999 |
760E(XGA) 9546-U9B |
B/M9999999 |
00.7 |
00.5 |
Physical check:
The 3545 002 must have all of the following:
- Failing condition: solid or intermittent blank LCD with or with out cursor during a hung boot sequence.
- A Dock I system board prior to FRU P/N05K3110.
- A 3545 Dock I model 001 connected to a 954x model listed in the FEATURES section of this ECA.
Note: The failing condition is operating system independent. The blank LCD condition can occur with no Hard Disk installed.
Prerequisites: NONE
Companion: NONE
Concurrent: NONE
Detail:
To correct the failing condition listed in the Physical check section replace the Dock I model 001 system board with FRU
P/N05K3110.
Notes:
This ECA's expiration date is 12/31/1999.
Order all FRU parts locally, and record Time and Material to service code 33, ECA 002, and OTHER OFFICE 990.
This ECA is Non-Billable as long as it is Active.
EMEA CLAIM INFORMATION:
IBM PSS CE's should record all time and parts to Service Code 33, (3545) ECA002, Other Office 990.
EMEA BUSINESS PARTNERS:
Refer to Warranty Claim System;
Use Emergency Claim 5 (ECA) and enter into CPPS:
ECA Number 002
Machine Type 3545
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Search Keywords |
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Hint Category |
ECA, Display/Monitor | |
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Date Created |
08-12-97 | |
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Last Updated |
12-04-99 | |
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Revision Date |
12-04-2000 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 760E, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad Docking Stations | |
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Machine Type |
9546, 9547, 3545 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H162104 | |
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Reverse Doclinks |