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Service Hints & Tips

Document ID: GSMH-39DE3H

PC Server 300 - SCSI Fixed Disk low level format fails

Applicable to: World-Wide

Symptom:
When attempting to low-level format the 1GB drive, according to the instructions in the User's Guide, the following error message is encountered : "DEVICES NOT RESPONDING." When attempting to low-level format a 540MB SCSI drive, the system format program runs without completion.

Problem Isolation Aids:
The fixed disk is attached to a PCI SCSI-2 FAST adapter.

Fix:
No hardware troubleshooting should be performed, or parts replaced to attempt to resolve this situation. An updated version of the diagnostic diskette is available to correct this problem.

SAS KEYWORDS:
PSY2 PC SERVER 8640
SCSI PSY2FDSK PCI PSY2TBD

Search Keywords

Hint Category

Diagnostics, Hard Drives, SCSI, Retain

Date Created

27-07-94

Last Updated

25-03-99

Revision Date

25-03-2000

Brand

IBM PC Server

Product Family

PC Server 300

Machine Type

8640

Model

TypeModel

Retain Tip (if applicable)

H124755

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