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2.700 bytes |
Service Hints & Tips |
Document ID: MCGN-3YKQN6 |
Servers - Server diagnostics will hang if USB device is attached
Applicable to: World-Wide
Source: RETAIN tip H164722
SYMPTOM:
Diagnostics will not run with USB device attached to the Server.
PROBLEM ISOLATION AIDS:
- The system is any one of the following Netfinity servers:
Netfinity 5500 server, Type 8660, all Models.
Netfinity 5500 M10 server, Type 8661, all Models.
Netfinity 7000 M10 server, Type 8680, all Models.
- The system hangs when running Diagnostics.
FIX:
No fix planned.
WORKAROUND:
To run diagnostics do the following:
1. Shutdown your operating system and turn off the server.
2. Disconnect any USB devices from the server.
3. Ensure a standard keyboard and standard mouse is connected to the server.
4. Restart your server.
5. Run Diagnostics.
SAS KEYWORDS:
PSY2, NETFINITY, UNCLASSIFIED, USB, DIAGNOSTICS, ERROR, KEYBOARD, MOUSE, H164722
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Search Keywords |
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Hint Category |
Diagnostics, Lock-up/Hang, Retain | |
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Date Created |
22-09-98 | |
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Last Updated |
14-01-99 | |
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Revision Date |
14-01-2000 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 5500, Netfinity 5500 M10, Netfinity 7000 M10 | |
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Machine Type |
8660, 8661, 8680 | |
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Model |
ALL | |
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TypeModel |
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Retain Tip (if applicable) |
H164722 | |
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Reverse Doclinks |
Date last altered: A98/09/18 |