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Service Hints & Tips

Document ID: MCGN-3MHNBL

IBM PC/IBM IntelliStation M Pro - CD-ROM install tip

Applicable to: World-Wide

ABSTRACT:
CDROM Installation error with Preloaded WINDOWS NT 4.0

SYMPTOM:
After installing an IDE CDROM and booting the system, the CDROM drive is inaccessible.

PROBLEM ISOLATION AIDS:
The error may be seen in IBM PC models preloaded with WindowsNT 4.0 and NOT preinstalled with an IDE CDROM drive. The error is only seen when the CDROM is installed AFTER the first boot of the operating system.

The following, or similar, error message is displayed after clicking on the CDROM icon:

"Drive D:\ is inaccessible. The parameter is incorrect."

The error does not occur with shrinkwrap WindowsNT 4.0, or, if the first boot process is completed WITH the IDE CDROM attached.

FIX:
The customer can correct the condition by either re-installing the operating system with the IDE CDROM drive installed, or, by editing the WindowsNT Registry via the following steps:

WARNING:
Editing the WindowsNT registry directly may result in unpredictable errors or system failure. Backup the system registry before making any changes.

1. Login to the system as a user with "Administrator" rights.
2. Click the "Start" button.
3. Click "Run".
4. Type "REGEDT32" (Ignore quotes) and press OK.
5. Maximize HKEY_LOCAL_MACHINE on Local Machine.
- Double click "SYSTEM"
- Double click "CurrentControlSet"
- Double click "Enum"
- Double click "Root"
- Double click "LEGACY_CDFS"
- Double click "0000"
6. You should see trees expanded with "LEGACY_CDFS", "0000", and "Control".
7. Single click "Control" to highlight it.
8. In the "Security" menu, click "Permissions".
9. With "Everyone" highlighted, click the down arrow on "Type of Access".
10. Click on "Full Control".
11. Click "OK".
12. With the key still highlighted, press the "Delete" key on the keyboard.
13. Click "Yes" to "Do you want to continue the operation".
14. Perform the same "Security" steps for "0000" and "LEGACY_CDFS".
15. The above steps should remove keys "LEGACY_CDFS", "0000", and "Control".
16. Shut down and "Restart the computer".

The system should come up with the CD working correctly.

WindowsNT is a trademark of Microsoft Corporation.


SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSY2OEM
PSY2CDRM PSVP PSVPERR PSVPOPER
PSVPOEM PSVPCDRM D/T6562 6562
CD-ROM 75453 D/T6592 6592
D/T6588 6588 D/T6888 6888
UNCLASSIFIED

Search Keywords

CD-ROM, Windows NT

Hint Category

CD-ROM Drives, Retain, Windows NT

Date Created

03-10-97

Last Updated

19-05-98

Revision Date

14-05-99

Brand

IBM IntelliStation, IBM PC

Product Family

M Pro, PC 300XL, PC 300PL

Machine Type

6888, 6588, 6562, 6592

Model

840; 860; 15U; 41U; 28U

TypeModel

Retain Tip (if applicable)

H161281

Reverse Doclinks
and Admin Purposes

USA=A, EMA=N, AFE=A , Owning B.U.: USA