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Document ID: MCGN-44JJUG

ServeRAID - POST (ISPR) Error Procedures

Applicable to: World-Wide

POST (ISPR) Error Procedures

The ISPR Error Procedures list errors, symptoms, and the possible causes. The most probable cause is listed first. Use these procedures to help you solve ServeRAID problems when servicing the computer.

Note Where the ISPR Error Procedures refer to a SCSI backplane, see the Hardware Maintenance Manual for the system you are servicing. See "ServeRAID Diagnostics Test Program" for a description of the diagnostic programs that come with the server.

EF10 (Default ISPR)
1. No ISPR Error Present.

1 XXX (Microcode Checksum Error)
1. Replace the PC ServeRAID Adapter.

2 XXX thru 8 XXX (Code DRAM Error)
1. Install download jumpers. For jumper locations, see "Locations (IBM PC ServeRAID Adapter)".
2. Flash the adapter/controller with the latest IBM PC ServeRAID BIOS/Firmware from the IBM Website.
3. Remove the jumpers.
4. If the error persists, replace PC ServeRAID Adapter.

9 XXX thru B XXX (SCSI bus error caused either by defective drives, termination, etc.)

1. Isolate between SCSI subsystem and adapter by disconnecting all SCSI cables from suspect card, and reboot.
Caution: Do not press F5. Doing so changes the customer's configuration.

If an ISPR error is still present, perform the following actions until the error is no longer present:
a. Reseat the adapter
b. Replace the adapter

Note 1. Refer to the HMM (Hardware Maintenance Manual) specific to the system comprising the SCSI channel for SCSI cable details. 2. The adapter/controller detects a configuration change. Do not choose Save Changes. Instead, press F10 to bypass any options to this effect.

2. If ISPR error is EF10 after disconnecting cables:

a. Identify which channel is causing the error by the second digit of the original ISPR code:

• ISPR = B1xx = Channel 1
• ISPR = B2xx = Channel 2
• ISPR = B3xx = Channel 1 and 2
• ISPR = B4xx = Channel 3
• ISPR = B5xx = Channel 1 and 3
• ISPR = B6xx = Channel 2 and 3
• ISPR = B7xx = Channel 1, 2 and 3
• ISPR = BFxx = Channel not identified

b. Confirm that the channel(s) identified from the error in step 2a is(are) the cause of the error by verifying that the error presents itself ONLY when the offending channel is reconnected.
c. Check termination of identified channel.

Note Refer to the HMM (Hardware Maintenance Manual) specific to the system comprising the SCSI channel for termination details.

d. Check for proper backplane jumper configuration.

Note Refer to the HMM (Hardware Maintenance Manual) specific to the system comprising the SCSI channel for jumper details.

e. Check for proper cabling configuration in systems that use DASD status cables. Reconnect all cables removed in step 1 above.
f. Disconnect one drive at a time attached to the channel identified in step 2a, then reboot to determine which drive is causing the error.
g. Replace SCSI cable.
h. Replace SCSI backplane.

EF10 (Default ISPR)
1. Adapter/controller is probably functioning properly. Do not replace adapter/system board unless you have run the adapter's diagnostics and you get an error message. If you do not get an error message, assume it is functioning properly.

2. Refer to "Drive Configuration Conflict Resolution". Note the resulting BCS and or ECS Error codes, and see the FRU actions respective to those codes. (EF10 is a default code for ISPR indicating that there is no ISPR error present.)

EFFE (Firmware code corrupted or download jumpers are in place.)

1. Verify download jumpers are in their default locations. See "Locations (IBM PC ServeRAID Adapter)" for jumper locations.
2. If download jumpers are not in place and error persists, then flash the adapter/controller firmware with the jumpers in place; then remove the download jumpers.
3. If error persists after step 2, replace the adapter or the system board with integrated controller.

FFFF or other code not listed
1. Isolate between SCSI subsystem and adapter/controller by disconnecting all SCSI cables attached to the suspect adapter and reboot. If ISPR code is EF10 after disconnecting cables, follow the steps below until the error is eliminated:
a. Identify which channel is causing the error by reconnecting cables one at a time and rebooting until the error returns.
b. Check termination of identified channel in step 1a.

Note Refer to the HMM (Hardware Maintenance Manual) specific to the system comprising the SCSI channel for termination details.

c. Replace SCSI Cable attached to channel identified in step 1a.
d. Replace Backplane attached to channel identified in step 1a.
e. Disconnect one drive at a time attached to channel identified in step 1a and reboot each time to determine which drive is causing the problem.

2. If original ISPR code is still present after disconnecting all SCSI cables and rebooting, perform the following actions until the error is no longer present:

• Reseat the adapter
• Replace the adapter/controller

	Search Keywords
	Document Category	Controllers
	Date Created	27-01-99
	Last Updated	15-03-99
	Revision Date	15-03-2000
	Brand	IBM PC Server
	Product Family	ServeRAID
	Machine Type	Various
	Model
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes