TP Dock 1 - Miscellaneous Symptoms

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Service Hints & Tips

Document ID: GSMH-3DAF6U

TP Dock 1 - Miscellaneous Symptoms

Applicable to: World-Wide

Miscellaneous Symptoms:

Symptom/Error

FRU/Action

Program-load error during remote IPL from the file servicer.

1. Network Adapter

External display screen changes colors.

1. Go to - 'External Display Self-Test' -.

One or more keys do not work on the external keyboard, but the Dock I is otherwise functional.

1. Go to - 'External Keyboard/Auxillary Input Device Checkout' -.

Computer does not work, power-good light does not turn on, but the fan runs.

1. See 'Undetermined Problem—.

Power-good light does not turn on, fan does not run, and the computer is not functional.

1. See 'Undetermined Problem—.

Although the computer is powered-off, the fan of the Dock I power

1. The fan is working correctly.
To stop the fan, set the key lock to supply is running. the external left position( ).

Computer is functional, fan runs, but power-good light does not turn on.

1. LED Assembly
2. I/O Card
3. Go to 'Power Systems Checkout—.

Intermittent failures.

1. Do the loop test. (See 'How to Run the Loop Test—.)

Cannot turn off Dock I.

1. I/O Card
2. Main Board

The LED (Dock I) for the hard disk drive stays on.

1. 2.5-inch Hard Disk Drive
2. The HDD Installation Kit

LED (Dock I) for the hard disk drive is not working, but the Dock I is functional.

1. Check LED Assembly Cable
2. LED Assembly
3. Main Board
4. I/O Card

Note:
While related to the SCSI hard disk installed in the Dock I, the LED for the hard disk drive does not work when you access the SCSI hard disk.

The beep sounds continuously.

1. Before replacing any devices, check that the release/lock lever is opened.
2. Security Feature Group
3. Main Board

The HDD-2 is not recognized and no error codes appear on the screen.
(The password of the HDD-2 is still set.)

1. Remove the hard disk password for the ThinkPad hard disk as follows:
a. Install the second hard disk drive in the computer.
b. Remove the hard disk password.

Note:
The HDD-2 icon means the 2.5-inch ThinkPad hard disk drive installed in the Dock I.

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

13-01-97

Last Updated

27-08-98

Revision Date

21-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad Docking Stations

Machine Type

3545

Model

001

TypeModel

Retain Tip (if applicable)

N/A

Reverse Doclinks
and Admin Purposes

Symptom/Error	FRU/Action
Program-load error during remote IPL from the file servicer.	1. Network Adapter
External display screen changes colors.	1. Go to - 'External Display Self-Test' -.
One or more keys do not work on the external keyboard, but the Dock I is otherwise functional.	1. Go to - 'External Keyboard/Auxillary Input Device Checkout' -.
Computer does not work, power-good light does not turn on, but the fan runs.	1. See 'Undetermined Problem—.
Power-good light does not turn on, fan does not run, and the computer is not functional.	1. See 'Undetermined Problem—.
Although the computer is powered-off, the fan of the Dock I power	1. The fan is working correctly. To stop the fan, set the key lock to supply is running. the external left position( ).
Computer is functional, fan runs, but power-good light does not turn on.	1. LED Assembly 2. I/O Card 3. Go to 'Power Systems Checkout—.
Intermittent failures.	1. Do the loop test. (See 'How to Run the Loop Test—.)
Cannot turn off Dock I.	1. I/O Card 2. Main Board
The LED (Dock I) for the hard disk drive stays on.	1. 2.5-inch Hard Disk Drive 2. The HDD Installation Kit
LED (Dock I) for the hard disk drive is not working, but the Dock I is functional.	1. Check LED Assembly Cable 2. LED Assembly 3. Main Board 4. I/O Card Note: While related to the SCSI hard disk installed in the Dock I, the LED for the hard disk drive does not work when you access the SCSI hard disk.
The beep sounds continuously.	1. Before replacing any devices, check that the release/lock lever is opened. 2. Security Feature Group 3. Main Board
The HDD-2 is not recognized and no error codes appear on the screen. (The password of the HDD-2 is still set.)	1. Remove the hard disk password for the ThinkPad hard disk as follows: a. Install the second hard disk drive in the computer. b. Remove the hard disk password. Note: The HDD-2 icon means the 2.5-inch ThinkPad hard disk drive installed in the Dock I.

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	13-01-97
	Last Updated	27-08-98
	Revision Date	21-08-99
	Brand	IBM ThinkPad
	Product Family	ThinkPad Docking Stations
	Machine Type	3545
	Model	001
	TypeModel
	Retain Tip (if applicable)	N/A
	Reverse Doclinks and Admin Purposes