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Document ID: RMIE-3DYMB4

IBM PC - Remote install of Windows NT 3.51 fails with Intel EtherExpress Pro

Applicable to: World-Wide

Symptom:
Any IBM PC 300/700 Series or PS/ValuePoint system may exhibit a system hang condition while attempting to install Windows NT 3.51 from a server via an Intel EtherExpress Pro 100B communications adapter.

The system hang occurs during the soft-reboot phase of the WindowsNT installation and also during the soft-reboot following the Windows NT setup of the EtherExpress Pro 100B adapter.

Problem Isolation Aids:
None

Fix:
Install the latest Intel EtherExpress Pro 100B device driver.

The driver is titled: 100BDISK.EXE

Obtain the device driver update from the Intel Corporation Internet site at the following URL:

http://support.intel.com/enduser_reseller/software/etherexpress_lan_adapters.htm

Note: WindowsNT is a trademark of the Microsoft Corporation. EtherExpress is a trademark of the Intel Corporation.


SAS KEYWORDS:
PSVP PSY2 IBMPC PSY2COMM
PSVPCOMM PSY2ADPT PSVPADPT HUNG
PC 330 PC 350 UNCLASSIFIED 54279
PSVPOEM PSY2OEM D/T6571 VALUEPOINT
D/T6573 D/T6581 D/T6583 D/T6575
D/T6585 D/T6560 D/T6260 D/T6577
D/T6587 D/T6586 D/T6589 D/T6598
D/T6875 D/T6885 D/T6876 D/T6886
D/T6877 D/T6887 PC 750 PC 730
D/T6384 D/T6382 D/T6387 D/T6472
D/T6482 D/T6484 D/T6492 D/T6494
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Search Keywords

Hint Category

Non-IBM Hardware/Software, Retain, Windows NT

Date Created

04-02-97

Last Updated

20-05-98

Revision Date

19-05-99

Brand

IBM PC

Product Family

PC 330, PC 340, PC 350, PC 360, PC 365, PC 730, PC 750, ValuePoint

Machine Type

6260, 6382, 6384, 6387, 6472, 6482, 6492, 6560, 6571, 6575, 6577, 6581, 6585, 6586, 6587, 6589, 6598, 6875, 6876, 6877, 6885, 6886, 6887, 6573, 6583, 6484, 6494

Model

All

TypeModel

Retain Tip (if applicable)

H123708

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