2.385 bytes |
Service Hints & Tips |
Document ID: MMER-42CQBY |
IBM PC300GL (Type 6267, 6277, 6287) - Warning appears after suspend in SoftOff application
Applicable to: World-Wide
Symptom:
After installing the SoftOff application, the customer is presented with the following, or a similar warning message when attempting to power off the system after it has entered an APM Low Power Mode (suspend mode):
"This application is not responding..." with options to Wait, End Task, or Cancel.
Problem isolation aids:
This tip applies to IBM PC300GL series 6267/77/87 systems installed with Windows 95 OSR 2.x.
Fix:
The user should select "Cancel" to discontinue powering off the system and bring the system out of the suspend mode. In some cases the system may enter a hang condition while displaying the error message. Pressing Ctrl-Alt-Del may be required to restart the system if this occurs.
To avoid the error message:
Do not power off the system when it is in an APM Low Power (suspend) mode. Bring the system out of suspend mode and then power off.
SAS KEYWORDS:
PSY2 PSY2ERR CDT CDTERR
D/T6267 D/T6277 D/T6287 6267
6277 6287 UNCLASSIFIED CMVC102989
Search Keywords |
| |
Hint Category |
Retain | |
Date Created |
18-11-98 | |
Last Updated |
30-12-98 | |
Revision Date |
30-12-99 | |
Brand |
IBM PC | |
Product Family |
PC 300GL | |
Machine Type |
6267, 6277, 6287 | |
Model |
All | |
TypeModel |
| |
Retain Tip (if applicable) |
H165277 | |
Reverse Doclinks |