2.630 bytes

Service Hints & Tips

Document ID: MCGN-3RFLX2

Netfinity3500 - Delays accessing hard drive with Windows NT 4.0 using new 7895 drivers

Applicable to: World-Wide

It has been determined that while running NT 4.0 with Service pack 3.0 and the new Adaptec 7895 driver dated 10/20/97 on any model Netfinity type 8644 server, access delays up to 3-4 seconds as well as client connectivity delays may be experienced.

The following Disk Subsystems are effected if the latest 7895 driver dated 10/20/97 is used:
- Onboard 7895 SCSI Controller
- AHA-2940/2940U/2940W

Note: The 7895 driver is downward compatible with the 7870 chipset adapters.

The source of these pauses when the hard drive is being accessed has been linked to the new Adaptec 7895 driver dated 10/20/97.

Pauses should be temporary with respect to drive access.

Customers are directed to do NT Disk Maintenance during off-peak hours.

Product Development is looking into the issue at this time with Adaptec. This TIP will be updated with the final fix when it is identified.

Adaptec is a trademark of Adaptec Inc.

SAS KEYWORDS:
PSY2, PSY2DRIVER, SERVICER ONLY, 7895, D/T8644, 3500, ADAPTEC, DELAY, PAUSE, SLOW, NT, 4.0, SERVICE PACK 3, UNCLASSIFIED

Search Keywords

PSY2, PSY2DRIVER, SERVICER ONLY, 7895, D/T8644, 3500, ADAPTEC, DELAY, PAUSE, SLOW, NT, 4.0, SERVICE PACK 3, UNCLASSIFIED

Hint Category

Retain

Date Created

06-02-98

Last Updated

05-05-98

Revision Date

24-04-99

Brand

IBM PC Server

Product Family

Netfinity 3500

Machine Type

8644

Model

10U; 10X; 20U; 20X; 21U; 21X; 30U; 30X

TypeModel

Retain Tip (if applicable)

H162657

Reverse Doclinks
and Admin Purposes

Owning B.U.: USA, USA=A, EMA=A, AFE=A