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2.264 bytes |
Service Hints & Tips |
Document ID: COBN-3HRG86 |
PC Server 325/330 - 8x CD-ROM will not eject
Applicable to: World-Wide
Symptom
8X SCSI CD-ROM tray will not eject electronically using the eject button or manually using an eject pin.
Problem Isolation Aids
The Server has an 8X CD-ROM FRU p/n73H2601 (Option p/n73H2600).
AND
The customer has tried to manually eject the CD-ROM tray with the power on.
Note: During normal operation, when power is present, do NOT manually eject a CD-ROM tray as damage may occur to the internal gears and cause the tray to stick.
Fix
1. Power off the Server.
2. Manually eject the CD-ROM tray by pushing a narrow tool into the manual eject hole at the front of the drive. Considerable pressure may be required to release the stuck tray.
3. Power on the Server and use the electronic button and verify the open/close operation of the CD-ROM tray several times.
SAS KEYWORDS:
PSY2 PSY2CDROM PSY2PART UNCLASSIFIED
D/T8640
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Search Keywords |
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Hint Category |
CD-ROM Drives, Retain | |
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Date Created |
05-06-97 | |
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Last Updated |
16-07-98 | |
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Revision Date |
14-07-99 | |
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Brand |
IBM PC Server | |
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Product Family |
PC Server 325, PC Server 330 | |
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Machine Type |
8639, 8640 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H137955 | |
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Reverse Doclinks |