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Service Hints & Tips

Document ID: MCGN-3HHMS4

PC Server 310 - Traps with ISA EtherJet Adapter

Applicable to: World-Wide

SYMPTOM:
The PC Server 310 traps, hangs, or abends when handling heavy network traffic.

PROBLEM ISOLATION AIDS:
- The system is a PC Server 310 (8639) with an IBM ISA EtherJet Adapter FRU p/n 85H3367 (Option p/n 04H6550 ).
- Heavy network traffic is on the LAN and/or multiple EtherJet adapters are installed.
- The EtherJet Adapter Device Driver Diskette version is V1.6

FIX:
Use the following procedure:
1. Download and expand the EtherJet ISA Adapter Device Driver Diskette V1.7 or later
2. Follow the instructions contained in the README files.

The original ISA EtherJet device drivers did not support the 10Base2 function on some of the ISA EtherJet Adapters. The new device drivers support both the 10Base2 and 10BaseT functions.

IMPORTANT
Diskette images are customer installable. Customers should review any "README" files located on the diskette for installation information. Contact the IBM PC HelpCenter at 800-772-2227 if download/installation assistance is needed.

Network Support files are located in Directory 32 on the PC Company Bulletin Board Service (BBS) at 1-919-517-0001 or tieline 255-0001. The files may also be downloaded via the Internet from the IBM PC File Library by searching the following Internet URL:

http://www.us.pc.ibm.com/files.html

SAS KEYWORDS:
PSY2 PSY2ERR PSY2COMM UNCLASSIFIED
PSY2PROG PSY2ADPT TRAP HANG
ABEND


Search Keywords

Hint Category

Adapter Cards, Retain

Date Created

28-05-97

Last Updated

16-07-98

Revision Date

14-07-99

Brand

IBM PC Server

Product Family

PC Server 310

Machine Type

8639

Model

ALL

TypeModel

8639-ALL

Retain Tip (if applicable)

H137807

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