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Service Hints & Tips |
Document ID: MCGN-3SXQ4C |
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PC Server 330 - Intermittent RAID problems
Applicable to: World-Wide
SYMPTOM:
The system is experiencing INTERMITTENT RAID problems.
PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:
- The system is a PC SERVER 330 Type 8640 model PB0, PM0, PT0.
- The RAID problems are INTERMITTENT and may not be repeatable.
FIX:
1- Check planar card installed in the server (FRU p/n 60H8109):
- Locate the planar card serial number label (in the bottom left corner of the planar card.
- The serial number is in the following format:
x x x x x Y Y Y x x x
- IF characters YYY are any of the following combinations,
7AI,7AJ,7AK,7AL,7AM,7AN,7AO,7AP,7AQ,7AR,7AS,7AT,7AU or 7AV
THEN replace the planar with FRU p/n 60H8109 using normal warranty parts replacement procedures.
Note: If replacing the planar does not resolve the problem, continue with normal problem determination procedures.
SAS KEYWORDS:
D/T8640, PB0, PM0, PT0, SERVER330, 60H8109, RAID, INTERMITTENT, PSY2, HEALTH, SERVICER ONLY
Search Keywords |
D/T8640, PB0, PM0, PT0, SERVER330, 60H8109, RAID, INTERMITTENT, PSY2, HEALTH, SERVICER ONLY | |
Hint Category |
Retain | |
Date Created |
26-03-98 | |
Last Updated |
01-12-98 | |
Revision Date |
01-12-99 | |
Brand |
IBM PC Server | |
Product Family |
PC Server 330 | |
Machine Type |
8640 | |
Model |
PB0; PM0; PT0 | |
TypeModel |
| |
Retain Tip (if applicable) |
H163011 | |
Reverse Doclinks |
USA=A, EMA=A, AFE=A , Owning B.U.: USA, Date last altered: A98/03/12 |