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Product Information

Document ID: GKEY-44BMMV

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Crossbrand - Warranty Information (EMEA)

Applicable to: EMEA

Warranty Brand Names (EMEA)

The following is an agreed list of Brand Names, Machine Types and warranty periods for products applicable to the EMEA sphere of influence. All reporting by Brand / Machine types should be based on this list to give consistency. This list agrees with the Monthly Reporting Requirements documented in Appendix A of the EMEA Warranty & Service Quality Management System dated 24th October 1997.

The following is a summary of the agreed (reporting) Brand Names :

ACER MONITOR
ACER DESKTOP
CONSUMER
PROFESSIONAL WORK STATION (PWS)
DESKTOP ISA
DESKTOP MCA
SERVER
MOBILES
MONITORS
DISPLAYS
OPTIONS

Last Update : 12-01-99 By : Brian McAlees
Last change : 2611 added to MOBILES brand.

The following abbreviations show which products are designated for Express or Centralised Repair within EMEA:

X = Express Repair (selected Monitors) available in Europe except UK and Italy.
E = Element Exchange (Dependent Displays)
C = Centralised Repair (selected Mobiles)

Warranty Period

Brand Name

Machine Arch.

Machine
Type

Parts
+ Labour

Parts

Only

Description

ACER DESKTOP

2136

12

APTIVA

ACER DESKTOP

2137

12

APTIVA

ACER DESKTOP

2138

12

APTIVA

ACER DESKTOP

2139

12

APTIVA

ACER DESKTOP

2153

12

APTIVA


Warranty Period

Brand Name

Machine Arch.

Machine Type

Parts
+
Labour

Parts

Only

Description

CONSUMER

ISA

2134

12

APTIVA

CONSUMER

ISA

2140

12

APTIVA

CONSUMER

ISA

2142

12

APTIVA

CONSUMER

ISA

2144

12

APTIVA

CONSUMER

ISA

2161

12

APTIVA

CONSUMER

ISA

2162

12

APTIVA

CONSUMER

ISA

2168

12

APTIVA

CONSUMER

ISA

2176

12

APTIVA


Warranty Period

Brand Name

Machine Arch.

MachineType

Parts
+
Labour

Parts

Only

Description

PWS

ISA

6865

36

INTELLISTATION M PRO

PWS

ISA

6888

36

INTELLISTATION M PRO

PWS

ISA

6889

36

INTELLISTATION M PRO

PWS

ISA

6893

36

INTELLISTATION M PRO

PWS

ISA

6898

36

INTELLISTATION M PRO

PWS

ISA

6899

36

INTELLISTATION M PRO


Warranty Period

Brand Name

Machine Arch.

MachineType

Parts
+
Labour

Parts

Only

Description

DESKTOP

ISA

6260

12

IBM PC100

DESKTOP

ISA

6271

12

IBM PC100

DESKTOP

ISA

6272

36

IBM PC300GL

DESKTOP

PCI/ISA

6275

36

IBM PC300GL

DESKTOP

ISA

6281

12

IBM PC300

DESKTOP

ISA

6282

36

IBM PC300GL

DESKTOP

PCI

6285

36

IBM PC300GL

DESKTOP

ISA

6472

36

V'POINT PERFORMANCE

DESKTOP

ISA

6482

36

V'POINT PERFORMANCE

DESKTOP

ISA

6484

36

V'POINT PERFORMANCE

DESKTOP

ISA

6492

36

V'POINT PERFORMANCE

DESKTOP

ISA

6494

36

V'POINT PERFORMANCE

DESKTOP

ISA

6560

36

IBM PC340

DESKTOP

ISA

6561

36

IBM PC300GL

DESKTOP

ISA

6562

36

IBM PC300PL

DESKTOP

ISA

6571

36

IBM PC330

DESKTOP

ISA

6573

36

IBM PC330

DESKTOP

ISA

6575

36

IBM PC330

DESKTOP

ISA

6576

36

IBM PC330

DESKTOP

ISA

6577

36

IBM PC330

DESKTOP

ISA

6581

36

IBM PC350

DESKTOP

ISA

6583

36

IBM PC350

DESKTOP

ISA

6585

36

IBM PC350

DESKTOP

ISA

6586

36

IBM PC350

DESKTOP

ISA

6587

36

IBM PC350

DESKTOP

ISA

6588

36

IBM PC300XL

DESKTOP

ISA

6589

36

IBM PC365

DESKTOP

ISA

6591

36

IBM PC300GL

DESKTOP

ISA

6592

36

IBM PC300PL

DESKTOP

ISA

6598

36

IBM PC360

DESKTOP

ISA

6599

36

DESKTOP

PCI/ISA

6862

36

IBM PC300PL

DESKTOP

ISA

6875

36

IBM PC730

DESKTOP

MCA

6876

36

IBM PC730

DESKTOP

ISA

6877

36

IBM PC730

DESKTOP

ISA

6885

36

IBM PC750

DESKTOP

MCA

6886

36

IBM PC750

DESKTOP

ISA

6887

36

IBM PC750

DESKTOP

PCI/ISA

6892

36

IBM PC300PL

DESKTOP

ISA

9533

36

PS1

DESKTOP

MCA

9553

12

36

PS2

DESKTOP

MCA

9556

12

36

PS2/SERVER

DESKTOP

MCA

9557

12

36

PS2/SERVER

DESKTOP

MCA

9576

12

36

PS2/SERVER

DESKTOP

MCA

9577

12

36

PS2/SERVER




Warranty Period

Brand Name

Machine Arch.

MachineType

Parts
+
Labour

Parts

Only

Description

SERVER

PCI/ISA

8476

36

NETFINITY

SERVER

MCA

8600

36

PC SERVER 295

SERVER

PCI/ISA

8638

36

INCA MINITOWER

SERVER

PCI/ISA

8639

36

PC SERVER 310/325

SERVER

PCI/ISA/MCA

8640

36

PC SERVER 300/320/330

SERVER

MCA

8641

36

PC SERVER 500/520

SERVER

MCA

8642

36

PC SERVER 720

SERVER

PCI/ISA

8644

36

NETFINITY 3500

SERVER

ISA

8650

36

PC SERVER 704

SERVER

ISA

8651

36

NETFINITY 7000

SERVER

PCI/ISA

8659

36

NETFINITY 5000

SERVER

PCI/ISA

8660

36

NETFINITY 5500

SERVER

8661

36

NETFINITY 5500

SERVER

8680

36

NETFINITY 7000

SERVER

RACK SYSTEM

9306

36

SERVER RACK

SERVER

PCI/VESA/ISA

9585

12

36

PS2/SERVER

SERVER

MCA

9590

12

36

PS2/SERVER

SERVER

MCA

9595

12

36

PS2/SERVER




Warranty Period

Brand Name

Machine Arch.

MachineType

Parts
+
Labour

Parts

Only

Description

MOBILES

ISA

2524

36 C

T/P 730

MOBILES

ISA

2600

12

T/P 310

MOBILES

ISA

2610

12C

T/P 340/345

MOBILES

2611

12

T/P 200

MOBILES

ISA

2614

12C

T/P 425

MOBILES

ISA

2615

12 C

T/P 300

MOBILES

ISA

2618

12 C

T/P 350

MOBILES

ISA

2620

12 C

T/P 360

MOBILES

ISA

2625

12 C

T/P 365

MOBILES

2626

12 C

T/P 390

MOBILES

ISA

2630

36 C

T/P 701

MOBILES

ISA

2635

12 C

T/P 380/385

MOBILES

ISA

2640

12 C

T/P 560

MOBILES

ISA

2645

36

T/P 600

MOBILES

ISA

9545

36 C

T/P 755

MOBILES

ISA

9545

12C

T/P 370

MOBILES

PCI

9546

36C

T/P 760/765

MOBILES

PCI/ISA

9547

36C

T/P 760/765

MOBILES

PCI/ISA

9548

36C

T/P 770

MOBILES

PCI/ISA

9549

36C

T/P 770

MOBILES

MCA

9552

12 C

36

T/P 700




Warranty Period

Brand Name

Machine Arch.

MachineType

Parts
+
Labour

Parts

Only

Description

MONITORS

2116

12

15"

MONITORS

2118

12

17"

MONITORS

2128

12

17"

MONITORS

2215

12

15"

MONITORS

2235

12

C50 15"

MONITORS

2237

12

C71 17"

MONITORS

2248

12

14/15"

MONITORS

2262

12

15"

MONITORS

2264

12

14"

MONITORS

6540

12

G42 14"

MONITORS

6541

12

G51 15"

MONITORS

6542

12X

G40/41 14"

MONITORS

6543

12X

G50 15"

MONITORS

6544

12X

G70 17"

MONITORS

6545

12X

G200 20"

MONITORS

6546

36

G52

MONITORS

6547

36

G72/74

MONITORS

6549

36

G94

MONITORS

6553

36X

P50 15"

MONITORS

6554

36X

P70 17"

MONITORS

6555

36X

P200 20/21"

MONITORS

6556

36

P72

MONITORS

6557

36

P92

MONITORS

6558

36

P202

MONITORS

7095

12

15"

MONITORS

7097

12

17"

MONITORS

9513

36

15"

MONITORS

9516

36

16.1"TFT




Warranty Period

Brand Name

Machine Arch.

Machine Type

Parts
+
Labour

Parts

Only

Description

DISPLAYS

3153

36 E

DISPLAYS

3481

36 E

DISPLAYS

3482

36 E

DISPLAYS

3483

36 E

DISPLAYS

3486

36 E

DISPLAYS

3487

36 E

DISPLAYS

3488

36 E

DISPLAYS

3489

36 E

DISPLAYS

9514

36 E

14.1"TFT



Warranty Period

Brand Name

OPTIONS PC (44)

Machine Arch.

Machine Type

Parts
+
Labour

Parts

Only

Description

OPTIONS

0275

Flatbed Scanner

OPTIONS

1662

T/R Skyline

OPTIONS

1969

PCMCIA CD ROM

OPTIONS

2309

PS/1

OPTIONS

3119

Pagescanner

OPTIONS

3432

Ext optical Drive

OPTIONS

3502

Ext Tape Drive

OPTIONS

3509

DISK DRIVE

OPTIONS

3510

CD ROM DRIVE

OPTIONS

3511

PS2 EXT STORAGE

OPTIONS

3516

DASD Hot Enclosure

OPTIONS

3517

DASD Hot Enclosure

OPTIONS

3518

PC Server Exp Encl

OPTIONS

3519

Expansion Encl

OPTIONS

3520

Expansion Encl

OPTIONS

3527

Expansion Encl

OPTIONS

3545

Docking St

OPTIONS

3546

Docking St

OPTIONS

3547

Docking ST

OPTIONS

3550

EXPANSION UNIT

OPTIONS

3979

Expansion unit

OPTIONS

4869

5.25" Ext FDD

OPTIONS

5150

Special Ordering Vehicle

OPTIONS

6083

Artic card

OPTIONS

6362

VP Option

OPTIONS

8023

Other Options

OPTIONS

8571

PS2 BAT OPT PORT

OPTIONS

8605

Server Options

OPTIONS

8607

Options

OPTIONS

8611

Other Mobile Opt

OPTIONS

8612

Options by IBM

OPTIONS

8614

Options

OPTIONS

8616

Premium Mobile Opt

OPTIONS

8619

Desktop Options

OPTIONS

8621

Visual Options

OPTIONS

9529

MM-1 Multimedia

OPTIONS

OPCP

OPTIONS

OPPS


Search Keywords

Document Category

Warranty

Date Created

20-01-99

Last Updated

27-01-99

Revision Date

Brand

IBM Aptiva, IBM IntelliStation, IBM Monitors, IBM Options, IBM PC, IBM PC Server, IBM ThinkPad, Cross Brand

Product Family

Aptiva, PS/1, M Pro, Z Pro, E Pro, C Series (C50/C70/etc.), Flat Panel, G Series (G40/G50/etc.), Multimedia (MM50/MM70/etc.), P Series (P50/P70/etc.), Personal System/2, PS/ValuePoint, Terminals, PC 100, PC 300GL, PC 300XL, PC 300PL, PC 330, PC 350, PC 360, PC 365, PC 730, PC 750, PS/2, ValuePoint, Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, PC Server 300, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, ThinkPad 310, ThinkPad 340, ThinkPad 345, ThinkPad 350, ThinkPad 360, ThinkPad 365X/XD, ThinkPad 365C/CS, ThinkPad 365CD/CSD, ThinkPad 365E/ED, ThinkPad 370, ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 390, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 600E, ThinkPad 701, ThinkPad 730, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad Docking Stations, ThinkPads General

Machine Type

2134, 2136, 2137, 2138, 2139, 2140, 2142, 2144, 2153, 2161, 2162, 2168, 2176, 2133, 2155, All, 6888, 6889, 6898, 6865, 6899, 6893, 2118, 2235, 2237, 9507, 9513, 9514, 9516, 9519, 6540, 6541, 6543, 6544, 6545, 6546, 6547, 6549, 2116, 2128, 60H9, 7091, 7097, 6553, 6554, 6555, 6556, 6557, 6558, 8503, 8504, 8506, 6271, 6281, 6265, 6272, 6275, 6561, 6591, 6588, 6562, 6892, 6571, 6573, 6575, 6576, 6577, 6581, 6583, 6585, 6586, 6587, 6598, 6589, 6885, 6886, 6887, 8540, 8476, 8644, 8659, 8660, 8661, 8680, 8640, 8639, 8641, 2600, 2610, 2620, 2618, 2625, 2624, 9545, 2635, 2636, 2626, 2640, 2641, 2645, 2646, 9546, 9547, 9548, 9549, 9544, 3550, 3545, 3546, 3547, Various

Model

Various

TypeModel

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