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Product Information |
Document ID: GKEY-44BMMV |
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Crossbrand - Warranty Information (EMEA)
Applicable to: EMEA
Warranty Brand Names (EMEA)
The following is an agreed list of Brand Names, Machine Types and warranty periods for products applicable to the EMEA sphere of influence. All reporting by Brand / Machine types should be based on this list to give consistency. This list agrees with the Monthly Reporting Requirements documented in Appendix A of the EMEA Warranty & Service Quality Management System dated 24th October 1997.
The following is a summary of the agreed (reporting) Brand Names :
ACER MONITOR
ACER DESKTOP
CONSUMER
PROFESSIONAL WORK STATION (PWS)
DESKTOP ISA
DESKTOP MCA
SERVER
MOBILES
MONITORS
DISPLAYS
OPTIONS
Last Update : 12-01-99 By : Brian McAlees
Last change : 2611 added to MOBILES brand.
The following abbreviations show which products are designated for Express or Centralised Repair within EMEA:
X = Express Repair (selected Monitors) available in Europe except UK and Italy.
E = Element Exchange (Dependent Displays)
C = Centralised Repair (selected Mobiles)
Warranty Period | |||||
Brand Name |
Machine Arch. |
Machine |
Parts |
Parts Only |
Description |
ACER DESKTOP |
2136 |
12 |
APTIVA | ||
ACER DESKTOP |
2137 |
12 |
APTIVA | ||
ACER DESKTOP |
2138 |
12 |
APTIVA | ||
ACER DESKTOP |
2139 |
12 |
APTIVA | ||
ACER DESKTOP |
2153 |
12 |
APTIVA |
Warranty Period | |||||
Brand Name |
Machine Arch. |
Machine Type |
Parts |
Parts Only |
Description |
CONSUMER |
ISA |
2134 |
12 |
APTIVA | |
CONSUMER |
ISA |
2140 |
12 |
APTIVA | |
CONSUMER |
ISA |
2142 |
12 |
APTIVA | |
CONSUMER |
ISA |
2144 |
12 |
APTIVA | |
CONSUMER |
ISA |
2161 |
12 |
APTIVA | |
CONSUMER |
ISA |
2162 |
12 |
APTIVA | |
CONSUMER |
ISA |
2168 |
12 |
APTIVA | |
CONSUMER |
ISA |
2176 |
12 |
APTIVA |
Warranty Period | |||||
Brand Name |
Machine Arch. |
MachineType |
Parts |
Parts Only |
Description |
PWS |
ISA |
6865 |
36 |
INTELLISTATION M PRO | |
PWS |
ISA |
6888 |
36 |
INTELLISTATION M PRO | |
PWS |
ISA |
6889 |
36 |
INTELLISTATION M PRO | |
PWS |
ISA |
6893 |
36 |
INTELLISTATION M PRO | |
PWS |
ISA |
6898 |
36 |
INTELLISTATION M PRO | |
PWS |
ISA |
6899 |
36 |
INTELLISTATION M PRO |
Warranty Period | |||||
Brand Name |
Machine Arch. |
MachineType |
Parts |
Parts Only |
Description |
DESKTOP |
ISA |
6260 |
12 |
IBM PC100 | |
DESKTOP |
ISA |
6271 |
12 |
IBM PC100 | |
DESKTOP |
ISA |
6272 |
36 |
IBM PC300GL | |
DESKTOP |
PCI/ISA |
6275 |
36 |
IBM PC300GL | |
DESKTOP |
ISA |
6281 |
12 |
IBM PC300 | |
DESKTOP |
ISA |
6282 |
36 |
IBM PC300GL | |
DESKTOP |
PCI |
6285 |
36 |
IBM PC300GL | |
DESKTOP |
ISA |
6472 |
36 |
V'POINT PERFORMANCE | |
DESKTOP |
ISA |
6482 |
36 |
V'POINT PERFORMANCE | |
DESKTOP |
ISA |
6484 |
36 |
V'POINT PERFORMANCE | |
DESKTOP |
ISA |
6492 |
36 |
V'POINT PERFORMANCE | |
DESKTOP |
ISA |
6494 |
36 |
V'POINT PERFORMANCE | |
DESKTOP |
ISA |
6560 |
36 |
IBM PC340 | |
DESKTOP |
ISA |
6561 |
36 |
IBM PC300GL | |
DESKTOP |
ISA |
6562 |
36 |
IBM PC300PL | |
DESKTOP |
ISA |
6571 |
36 |
IBM PC330 | |
DESKTOP |
ISA |
6573 |
36 |
IBM PC330 | |
DESKTOP |
ISA |
6575 |
36 |
IBM PC330 | |
DESKTOP |
ISA |
6576 |
36 |
IBM PC330 | |
DESKTOP |
ISA |
6577 |
36 |
IBM PC330 | |
DESKTOP |
ISA |
6581 |
36 |
IBM PC350 | |
DESKTOP |
ISA |
6583 |
36 |
IBM PC350 | |
DESKTOP |
ISA |
6585 |
36 |
IBM PC350 | |
DESKTOP |
ISA |
6586 |
36 |
IBM PC350 | |
DESKTOP |
ISA |
6587 |
36 |
IBM PC350 | |
DESKTOP |
ISA |
6588 |
36 |
IBM PC300XL | |
DESKTOP |
ISA |
6589 |
36 |
IBM PC365 | |
DESKTOP |
ISA |
6591 |
36 |
IBM PC300GL | |
DESKTOP |
ISA |
6592 |
36 |
IBM PC300PL | |
DESKTOP |
ISA |
6598 |
36 |
IBM PC360 | |
DESKTOP |
ISA |
6599 |
36 | ||
DESKTOP |
PCI/ISA |
6862 |
36 |
IBM PC300PL | |
DESKTOP |
ISA |
6875 |
36 |
IBM PC730 | |
DESKTOP |
MCA |
6876 |
36 |
IBM PC730 | |
DESKTOP |
ISA |
6877 |
36 |
IBM PC730 | |
DESKTOP |
ISA |
6885 |
36 |
IBM PC750 | |
DESKTOP |
MCA |
6886 |
36 |
IBM PC750 | |
DESKTOP |
ISA |
6887 |
36 |
IBM PC750 | |
DESKTOP |
PCI/ISA |
6892 |
36 |
IBM PC300PL | |
DESKTOP |
ISA |
9533 |
36 |
PS1 | |
DESKTOP |
MCA |
9553 |
12 |
36 |
PS2 |
DESKTOP |
MCA |
9556 |
12 |
36 |
PS2/SERVER |
DESKTOP |
MCA |
9557 |
12 |
36 |
PS2/SERVER |
DESKTOP |
MCA |
9576 |
12 |
36 |
PS2/SERVER |
DESKTOP |
MCA |
9577 |
12 |
36 |
PS2/SERVER |
Warranty Period | |||||
Brand Name |
Machine Arch. |
MachineType |
Parts |
Parts Only |
Description |
SERVER |
PCI/ISA |
8476 |
36 |
NETFINITY | |
SERVER |
MCA |
8600 |
36 |
PC SERVER 295 | |
SERVER |
PCI/ISA |
8638 |
36 |
INCA MINITOWER | |
SERVER |
PCI/ISA |
8639 |
36 |
PC SERVER 310/325 | |
SERVER |
PCI/ISA/MCA |
8640 |
36 |
PC SERVER 300/320/330 | |
SERVER |
MCA |
8641 |
36 |
PC SERVER 500/520 | |
SERVER |
MCA |
8642 |
36 |
PC SERVER 720 | |
SERVER |
PCI/ISA |
8644 |
36 |
NETFINITY 3500 | |
SERVER |
ISA |
8650 |
36 |
PC SERVER 704 | |
SERVER |
ISA |
8651 |
36 |
NETFINITY 7000 | |
SERVER |
PCI/ISA |
8659 |
36 |
NETFINITY 5000 | |
SERVER |
PCI/ISA |
8660 |
36 |
NETFINITY 5500 | |
SERVER |
8661 |
36 |
NETFINITY 5500 | ||
SERVER |
8680 |
36 |
NETFINITY 7000 | ||
SERVER |
RACK SYSTEM |
9306 |
36 |
SERVER RACK | |
SERVER |
PCI/VESA/ISA |
9585 |
12 |
36 |
PS2/SERVER |
SERVER |
MCA |
9590 |
12 |
36 |
PS2/SERVER |
SERVER |
MCA |
9595 |
12 |
36 |
PS2/SERVER |
Warranty Period | |||||
Brand Name |
Machine Arch. |
MachineType |
Parts |
Parts Only |
Description |
MOBILES |
ISA |
2524 |
36 C |
T/P 730 | |
MOBILES |
ISA |
2600 |
12 |
T/P 310 | |
MOBILES |
ISA |
2610 |
12C |
T/P 340/345 | |
MOBILES |
2611 |
12 |
T/P 200 | ||
MOBILES |
ISA |
2614 |
12C |
T/P 425 | |
MOBILES |
ISA |
2615 |
12 C |
T/P 300 | |
MOBILES |
ISA |
2618 |
12 C |
T/P 350 | |
MOBILES |
ISA |
2620 |
12 C |
T/P 360 | |
MOBILES |
ISA |
2625 |
12 C |
T/P 365 | |
MOBILES |
2626 |
12 C |
T/P 390 | ||
MOBILES |
ISA |
2630 |
36 C |
T/P 701 | |
MOBILES |
ISA |
2635 |
12 C |
T/P 380/385 | |
MOBILES |
ISA |
2640 |
12 C |
T/P 560 | |
MOBILES |
ISA |
2645 |
36 |
T/P 600 | |
MOBILES |
ISA |
9545 |
36 C |
T/P 755 | |
MOBILES |
ISA |
9545 |
12C |
T/P 370 | |
MOBILES |
PCI |
9546 |
36C |
T/P 760/765 | |
MOBILES |
PCI/ISA |
9547 |
36C |
T/P 760/765 | |
MOBILES |
PCI/ISA |
9548 |
36C |
T/P 770 | |
MOBILES |
PCI/ISA |
9549 |
36C |
T/P 770 | |
MOBILES |
MCA |
9552 |
12 C |
36 |
T/P 700 |
Warranty Period | |||||
Brand Name |
Machine Arch. |
MachineType |
Parts |
Parts Only |
Description |
MONITORS |
2116 |
12 |
15" | ||
MONITORS |
2118 |
12 |
17" | ||
MONITORS |
2128 |
12 |
17" | ||
MONITORS |
2215 |
12 |
15" | ||
MONITORS |
2235 |
12 |
C50 15" | ||
MONITORS |
2237 |
12 |
C71 17" | ||
MONITORS |
2248 |
12 |
14/15" | ||
MONITORS |
2262 |
12 |
15" | ||
MONITORS |
2264 |
12 |
14" | ||
MONITORS |
6540 |
12 |
G42 14" | ||
MONITORS |
6541 |
12 |
G51 15" | ||
MONITORS |
6542 |
12X |
G40/41 14" | ||
MONITORS |
6543 |
12X |
G50 15" | ||
MONITORS |
6544 |
12X |
G70 17" | ||
MONITORS |
6545 |
12X |
G200 20" | ||
MONITORS |
6546 |
36 |
G52 | ||
MONITORS |
6547 |
36 |
G72/74 | ||
MONITORS |
6549 |
36 |
G94 | ||
MONITORS |
6553 |
36X |
P50 15" | ||
MONITORS |
6554 |
36X |
P70 17" | ||
MONITORS |
6555 |
36X |
P200 20/21" | ||
MONITORS |
6556 |
36 |
P72 | ||
MONITORS |
6557 |
36 |
P92 | ||
MONITORS |
6558 |
36 |
P202 | ||
MONITORS |
7095 |
12 |
15" | ||
MONITORS |
7097 |
12 |
17" | ||
MONITORS |
9513 |
36 |
15" | ||
MONITORS |
9516 |
36 |
16.1"TFT |
Warranty Period | |||||
Brand Name |
Machine Arch. |
Machine Type |
Parts |
Parts Only |
Description |
DISPLAYS |
3153 |
36 E | |||
DISPLAYS |
3481 |
36 E | |||
DISPLAYS |
3482 |
36 E | |||
DISPLAYS |
3483 |
36 E | |||
DISPLAYS |
3486 |
36 E | |||
DISPLAYS |
3487 |
36 E | |||
DISPLAYS |
3488 |
36 E | |||
DISPLAYS |
3489 |
36 E | |||
DISPLAYS |
9514 |
36 E |
14.1"TFT |
Warranty Period | |||||
Brand Name OPTIONS PC (44) |
Machine Arch. |
Machine Type |
Parts |
Parts Only |
Description |
OPTIONS |
0275 |
Flatbed Scanner | |||
OPTIONS |
1662 |
T/R Skyline | |||
OPTIONS |
1969 |
PCMCIA CD ROM | |||
OPTIONS |
2309 |
PS/1 | |||
OPTIONS |
3119 |
Pagescanner | |||
OPTIONS |
3432 |
Ext optical Drive | |||
OPTIONS |
3502 |
Ext Tape Drive | |||
OPTIONS |
3509 |
DISK DRIVE | |||
OPTIONS |
3510 |
CD ROM DRIVE | |||
OPTIONS |
3511 |
PS2 EXT STORAGE | |||
OPTIONS |
3516 |
DASD Hot Enclosure | |||
OPTIONS |
3517 |
DASD Hot Enclosure | |||
OPTIONS |
3518 |
PC Server Exp Encl | |||
OPTIONS |
3519 |
Expansion Encl | |||
OPTIONS |
3520 |
Expansion Encl | |||
OPTIONS |
3527 |
Expansion Encl | |||
OPTIONS |
3545 |
Docking St | |||
OPTIONS |
3546 |
Docking St | |||
OPTIONS |
3547 |
Docking ST | |||
OPTIONS |
3550 |
EXPANSION UNIT | |||
OPTIONS |
3979 |
Expansion unit | |||
OPTIONS |
4869 |
5.25" Ext FDD | |||
OPTIONS |
5150 |
Special Ordering Vehicle | |||
OPTIONS |
6083 |
Artic card | |||
OPTIONS |
6362 |
VP Option | |||
OPTIONS |
8023 |
Other Options | |||
OPTIONS |
8571 |
PS2 BAT OPT PORT | |||
OPTIONS |
8605 |
Server Options | |||
OPTIONS |
8607 |
Options | |||
OPTIONS |
8611 |
Other Mobile Opt | |||
OPTIONS |
8612 |
Options by IBM | |||
OPTIONS |
8614 |
Options | |||
OPTIONS |
8616 |
Premium Mobile Opt | |||
OPTIONS |
8619 |
Desktop Options | |||
OPTIONS |
8621 |
Visual Options | |||
OPTIONS |
9529 |
MM-1 Multimedia | |||
OPTIONS |
OPCP | ||||
OPTIONS |
OPPS |
Search Keywords |
| |
Document Category |
Warranty | |
Date Created |
20-01-99 | |
Last Updated |
27-01-99 | |
Revision Date |
| |
Brand |
IBM Aptiva, IBM IntelliStation, IBM Monitors, IBM Options, IBM PC, IBM PC Server, IBM ThinkPad, Cross Brand | |
Product Family |
Aptiva, PS/1, M Pro, Z Pro, E Pro, C Series (C50/C70/etc.), Flat Panel, G Series (G40/G50/etc.), Multimedia (MM50/MM70/etc.), P Series (P50/P70/etc.), Personal System/2, PS/ValuePoint, Terminals, PC 100, PC 300GL, PC 300XL, PC 300PL, PC 330, PC 350, PC 360, PC 365, PC 730, PC 750, PS/2, ValuePoint, Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, PC Server 300, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, ThinkPad 310, ThinkPad 340, ThinkPad 345, ThinkPad 350, ThinkPad 360, ThinkPad 365X/XD, ThinkPad 365C/CS, ThinkPad 365CD/CSD, ThinkPad 365E/ED, ThinkPad 370, ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 390, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 600E, ThinkPad 701, ThinkPad 730, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad Docking Stations, ThinkPads General | |
Machine Type |
2134, 2136, 2137, 2138, 2139, 2140, 2142, 2144, 2153, 2161, 2162, 2168, 2176, 2133, 2155, All, 6888, 6889, 6898, 6865, 6899, 6893, 2118, 2235, 2237, 9507, 9513, 9514, 9516, 9519, 6540, 6541, 6543, 6544, 6545, 6546, 6547, 6549, 2116, 2128, 60H9, 7091, 7097, 6553, 6554, 6555, 6556, 6557, 6558, 8503, 8504, 8506, 6271, 6281, 6265, 6272, 6275, 6561, 6591, 6588, 6562, 6892, 6571, 6573, 6575, 6576, 6577, 6581, 6583, 6585, 6586, 6587, 6598, 6589, 6885, 6886, 6887, 8540, 8476, 8644, 8659, 8660, 8661, 8680, 8640, 8639, 8641, 2600, 2610, 2620, 2618, 2625, 2624, 9545, 2635, 2636, 2626, 2640, 2641, 2645, 2646, 9546, 9547, 9548, 9549, 9544, 3550, 3545, 3546, 3547, Various | |
Model |
Various | |
TypeModel |
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Retain Tip (if applicable) |
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