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Service Hints & Tips

Document ID: PMYS-3PCNMA

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Aptiva - 2140/2142 Considerations - IBM Registration

Applicable to: World-Wide

Several windows show graphic of Courageous System.

Detail:
When registering there are graphics displayed in the IBM Registration program, these graphics were made prior to Intrepid/Defiant availability. Photos were left as Courageous intentionally.

Answer / Workaround:
As designed.

Severity: 4
Preload(s): Both

Tab key does not function normally.

Detail:
In the section "Return Instructions" where you select the Country you are calling from, if you hit the tab key to change from the "Country" field to the "City" field, it skips directly down to the "Send Data" button. If you choose a country and the click on "city" with a mouse it works. But, if you click back on country after information has been entered in both categories then hit tab.. it leaves the country information and resets the city information to "select a city"

Answer / Workaround:
Use mouse to move from field to field correctly.

Severity: 4
Preload(s): Both

Multiple instances can be started.

Detail:
Multiple instances of the Registration can be started. This is against design requirements and may confuse users.

Answer / Workaround:
Close second instance and just use the first. Will not cause technical problems, deferred to next program.

Severity: 4
Preload(s): Both

Text obscured by buttons in 640x480 resolution.

Detail:
If you change the resolution from the 800x600 default to 640x480, and have not yet Aptivaized, the Registration screen does not fit on the screen properly. The lower portion of the Registration is cut off which prevents users from seeing some text and from having access to buttons on bottom of screen. The problem is most apparent after a Suspend/Resume with Registration running.

Answer / Workaround:
Change back to 800x600. This is the default setting.

Severity: 4
Preload(s): Both

Register Later' opens and closes Startup Folder.

Detail:
If you select "Register Later" from inside Registration, you will see the Startup Folder open on the screen for a few seconds, then minimize and disappear.

Answer / Workaround:
There is no impact to the user, therefore this was closed as a limitation.

Severity: 4
Preload(s): Both

Registration does not send the correct date after 2000.

Detail:
Registration does not send the correct date after 2000. The program will run correctly, however if you print the form out you will see that the date is sent incorrectly. (For example if the date is set to 07/07/2000, it will print and send the date as 07/07/10).

Answer / Workaround:
This is a limitation of the Registration program. The date will be correctly converted if the customer registers after that time. Due to the End Of Manufacturing date for this program, instances of users registering (legally) will be slim.

Severity: 4
Preload(s): Both



Search Keywords

Hint Category

Utility Software, Considerations

Date Created

01-12-97

Last Updated

11-03-99

Revision Date

11-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2140, 2142

Model

All

TypeModel

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