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3.030 bytes |
Service Hints & Tips |
Document ID: CPES-38LCN4 |
IBM PC730/PC750 - Configuration errors/mute button failure with business audio
Applicable to: World-Wide
Symptom:
IBM PC 700 Series Microchannel or ISA/PCI systems may display the following error symptoms under OS/2 WARP or DOS/Windows 3.1 using the Crystal Business Audio device drivers.
a. CONFIG.SYS errors while loading OS/2 WARP after installing an updated version of the Crystal Drivers.
b. The Mute light activates automatically when exiting Windows to a DOS prompt and cannot be deactivated manually.
Problem Isolation Aids:
The errors ONLY affect systems that are preloaded by IBM with the Select-A-System feature that allows a user to select either a DOS/Windows or OS/2 WARP operating system.
Fix:
Install the following Crystal Device Driver updates depending on the operating system being used:
OS/2 WARP:
700AUD.EXE : 
DOS/Windows:
CRYSTAL1.EXE :
CRYSTAL2.EXE
To obtain these diskettes, double click on the rellevant icons.
If the failure persists continue normal problem determination procedures to isolate the failing application or FRU.
Note:
Windows is a trademark of the Microsoft Corporation.
SAS KEYWORDS:
PSVP PSY2 D/T68XX IBMPC
PSY2ERR PSVPERR PSY2PROG PSVPPROG
D/T6876 D/T6875 D/T6885 6886
6875 6876 6885 WAVE
PC750 PC730 PSY2AUDIO PSVPAUDIO
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Search Keywords |
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Hint Category |
Audio, Retain | |
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Date Created |
07-12-95 | |
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Last Updated |
27-04-98 | |
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Revision Date |
23-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 730, PC 750 | |
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Machine Type |
6875, 6876, 6885, 6886 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H131804 | |
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Reverse Doclinks |