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Document ID: PMYS-3SNRFT

Aptiva - 2137-E26 ViaVoice lock ups

Applicable to: Canada, United States

Situation:
Your Aptiva 2137-E26 may lock up while using ViaVoice for dictation. You may also experience a pause in the dictation.

Solution:
A problem with the BIOS which causes lockups on the 2137-E26 was identified and fixed due to customer input to the IBM HelpCenter.

Pauses while dictating will be experienced on this system due to the lack of level 2 cache. Because of the processor-intensive nature of voice recognition, the system will sometimes need a pause to "catch up". This condition is called an "audio overrun". It is not possible to add level 2 cache to a 2137-E26.

There is a BIOS flash which will alleviate problems with lockups in Via Voice. Click here to obtain this updated BIOS .

There is no way to alleviate the pauses experienced while dictating.

Search Keywords

Hint Category

Audio, BIOS

Date Created

17-03-98

Last Updated

09-03-99

Revision Date

09-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2137

Model

E26

TypeModel

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