3.154 bytes

Service Hints & Tips

Document ID: JBAR-3PTPSR

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

IBM PC730/PC750 - Failures after installing MicroChannel bus

Applicable to: World-Wide

Symptom:
A limited number of early production PC 700 ISA/PCI Series systems 6875 and 6885 may exhibit one or more of the following symptoms after installing the MicroChannel SelectaBus Option.
1. Intermittent system hangs.
2. Errors loading or using Crystal Business Audio Drivers.
3. Errors loading or using MicroChannel adapter device drivers.
4. MicroChannel adapter configuration errors.

Problem Isolation Aids:
The symptoms stated above may be related to the level of system board installed in the PC 700 6885 or 6875. Early ship levels of this system which are typically used for Marketing demonstrators, loaners, or sold to end users, were not released with support for the SelectaBus option.

The SelectaBus option changes the bus type from ISA/PCI to MicroChannel by replacing the existing riser card with a MicroChannel version and updating the Flash BIOS. System boards with the following manufacturing part numbers on the barcode label attached to system board FRU P/N88G4270 are affected:-
P/N11H5588
P/N11H5589
P/N11H5590
P/N11H5611
P/N11H5618
P/N12H1970
P/N39H8258

Fix:
If the system contains a system board with one of the affected part numbers, installation of the SelectaBus option is not supported. Do not replace the system board. The customer should be directed back to their point of sale.

SAS KEYWORDS:
PSVP PSY2 PSVPPROG PSY2PROG
D/T6876 D/T6886 6886 6876
IBMPC D/T68XX 68XX D/T6875
6875 D/T6885 6885 LOCKUP
HUNG PC 730 PSVPPART PSY2PART
PC750 PC 750 PC730 PSVPBRD
PSY2BRD

Search Keywords

Hint Category

Retain, General Information

Date Created

22-11-95

Last Updated

27-04-98

Revision Date

23-04-2000

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6875, 6885

Model

various

TypeModel

Retain Tip (if applicable)

H131363

Reverse Doclinks
and Admin Purposes