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Document ID: RMIE-3JEAZP

IBM PC330/PC350 - False error code with QAPlus/2

Applicable to: World-Wide

Problem :
IBM PC 300 Series 6577 and 6587 may intermittently exhibit a false CPU diagnostic error code when the System Board test is performed using QAPlus/2. The error code displayed is "MBD061."

Problem Isolation Aids :
The false error code is displayed when all of the System Board tests are selected in QAPlus/2. The error will occur when the CPU is tested.

Solution :
If the user suspects a system board problem exists, the IBM Personal Computer Diagnostic diskette (QAPlus/PRO) should be used to diagnose the failure.

The IBM PC 300/700 Diagnostic diskette (QAPlus/PRO) is created by using the Diskette Factory included in the systems preloaded software.

Perform the System Board diagnostic routines using QAPlus/PRO. If all of the system board tests pass, assume that the "MBD061" error indication under QAPlus/2 is false. If the test does fail in QAPlus/PRO, continue normal problem determination procedures.


SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPBRD PSY2BRD
D/T6587 PC 350 PC350 PC300
PC 330 PC330 42844 PSVPDIAG
PSY2DIAG

Search Keywords

Hint Category

Diagnostics, Retain

Date Created

20-06-96

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

Various

TypeModel

Retain Tip (if applicable)

H01647

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