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Service Hints & Tips |
Document ID: GSMH-38GC47 |
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IBM ValuePoint - System hang in Windows with 8MB parity memory SIMM
Applicable to: World-Wide
Symptom:
PS/ValuePoint Performance Series system (6472, 6482, 6484, 6492 & 6494) with FRU P/N92G7521 8Mb parity memory SIMM(s) installed may exhibit intermittent system hang conditions or memory related errors running Microsoft Windows. Trap 000E and Trap 0002 errors may intermittently occur while running OS/2.
Problem Isolation Aids:
Other operating systems may display memory related errors with the configuration of memory, such as parity, panic or NMI errors. Remove the 8Mb SIMM(s) and retest the system. If the errors do NOT reoccur, this tip applies. If the errors continue with the 8Mb SIMM removed, this tip does not apply.
Fix:
If the errors do NOT occur with the 8Mb parity SIMM removed, replace the SIMM FRU P/N92G7521.
If the failure persists, continue normal problem determination to isolate the failing FRU or application.
Note:
Windows is a trademark of the Microsoft Corporation.
SAS KEYWORDS:
VALUE POINT PSY2 PSVP 6484
6482 6472 D/T6482 D/T6494
D/T64XX IBMPC TRAP002 TRAP00E
TRAP 002 TRAP 00E PSVPMEM PSY2MEM
PSVPPART PSY2PART PSVERR PSY2ERR
Search Keywords |
| |
Hint Category |
DOS/Windows 3.x, Lock-up/Hang, Memory, Retain | |
Date Created |
24-01-96 | |
Last Updated |
25-01-99 | |
Revision Date |
19-05-2001 | |
Brand |
IBM PC | |
Product Family |
ValuePoint | |
Machine Type |
6472, 6482, 6484, 6492, 6494 | |
Model |
all | |
TypeModel |
| |
Retain Tip (if applicable) |
H132302 | |
Reverse Doclinks |