|
3.573 bytes |
Service Hints & Tips |
Document ID: CPES-3LATUA |
IBM PC330/PC350 - Windows NT Trap (blue screen) error
Applicable to: World-Wide
Symptom:
IBM PC330/350 Series 6577 and 6587 systems may exhibit a Windows NT Trap Error (Blue Screen) on systems containing an IBM 16MB DIMM and either 2 or 4 additional SIMMs. The error can occur during installation or during normal operation.
Problem Isolation Aids:
Affected systems contain one of the following configurations:
1. One IBM 16MB EDO DIMM, FRU P/N 42H2779 manufactured for IBM by Hyundai and at least two additional SIMMs (any vendor or size). Affected Hyundai 16MB DIMMs contain one of the following bar code headers: J10CV or J11UW.
2. One IBM DIMM of any size or manufacturer and at least two 8MB EDO SIMMs manufactured for IBM by Hyundai FRU P/N 92G7321. Affected Hyundai SIMMs will contain one of the following bar code headers: J13C9 or J11X2.
If the system contains only a Hyundai 16MB DIMM and no SIMMs, there is no exposure to the error. For the error to occur, the system must contain one of the above configurations.
Hyundai memory modules with barcode headers other than what is specified above are NOT affected. Affected Hyundai memory modules will have DRAM chips with part number HY5117804B J-60.
Fix:
If the system is exhibiting the error condition stated above AND contains a combination of a 16MB DIMM manufactured for IBM by Hyundai and at least two additional SIMMs, replace the 16MB DIMM, with FRU P/N 42H2779.
If the system is exhibiting the failure symptom stated above AND contains at least two 8MB SIMMs manufactured for IBM by Hyundai, replace the 8MB SIMMs, with FRU P/N 92G7321.
If the failure persists, continue normal problem determination.
Windows NT is a trademark of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2PART PSVP
PSVPERR PSVPPART D/T6577 D/T6587
42H2779 92G7321 UNCLASSIFIED
|
Search Keywords |
| |
|
Hint Category |
Error Messages, Memory, Retain, Windows NT | |
|
Date Created |
26-08-97 | |
|
Last Updated |
21-05-98 | |
|
Revision Date |
19-05-99 | |
|
Brand |
IBM PC | |
|
Product Family |
PC 330, PC 350 | |
|
Machine Type |
6577, 6587 | |
|
Model |
All | |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
H16857 | |
|
Reverse Doclinks |