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3.298 bytes |
Service Hints & Tips |
Document ID: GSMH-39DC7S |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM ValuePoint - Failures with more than 16MB memory installed
Applicable to: World-Wide
Symptom:
The PS/ValuePoint Performance Series systems 6472, 6482, 6484, 6492, and 6494 with more than 16mb of system memory installed may experience any of the following problems.
1. The IBM Token Ring 16/4 Adapter II or other busmaster adapter may fail to be recognized by the software, or fail to connect to the LAN.
2. OS/2 returns a "SYS 3175" or other SYS messages when installing application software from diskette.
3. OS/2 returns a "TRAP 02" message when starting Communication Manager.
4. Windows NT returns a "SYS 3175" or other SYS message when installing application software from diskette.
5. Unix returns a "Critical SYS Error" when installing application software from diskette.
This tip applies if both of the following conditions are met :-
1. The failure can be eliminated by reducing the system memory to 16MB or less.
2. The failure can be eliminated by disabling the L2 cache.
Note:
Windows NT is a trademark of Microsoft Corporation.
Unix is a trademark of UNIX System Laboratories, Inc.
Problem Isolation Guidance:
None.
Fix:
If the failing system meets the conditions above, replace the system board.
Note:
To determine the board type, locate component "RN4" about 4 cm above SIMM socket MEM1. The value of RN4 is "222" on current (fixed) planars and "103" on original, downlevel boards.
SAS KEYWORDS:
PSY2 PSVP OS2 D/T6492
PS/VALUEPOINT PS/VP D/T6472 6472
TRAP D/T6484 6484 D/T6494
6494 PSVPBRD PSY2BRD PSVPDSKT
VALUEPOINT VALUE POINT 82G2397 PSY2DSKT
PSVPMEM PSY2MEM PSY2ADPT PSVPADPT
HANG
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Search Keywords |
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Hint Category |
Retain, Memory | |
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Date Created |
07-09-95 | |
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Last Updated |
08-05-98 | |
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Revision Date |
29-04-2000 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6472, 6482, 6484, 6492, 6494 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H124956 | |
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Reverse Doclinks |