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Service Hints & Tips |
Document ID: MCGN-3PNJ9G |
PC Server 315 - Experiencing intermittent video failures
Applicable to: World-Wide
SYMPTOM:
- Intermittent video failures.
- Failures may occur after power on/off cycle of server.
- Failures may occur after adding/removing adapters from Riser Card or removing/installing Riser Card.
PROBLEM ISOLATION AIDS:
The system is a PC Server type 8638 model PJ0/PS0/PSV.
The system is configured with either or both of the following:
- Riser Card FRU p/n61H0145 or FRU p/n60H9503
- Video adapter FRU p/n60H8386
The system is running any supported NOS/OPSYS.
FIX:
1. Power off system, reseat Riser Card (including the three interconnecting paddle cards that interface the Riser Card connector with the connector on the system board, reseat the Video adapter, power on the system.
2. If step 1 does not correct problem, replace the Riser Card (includes replacement paddle cards) and Video adapter with the following FRU Part numbers:
Riser Card (with paddle cards): FRU p/n61H0377
Video adapter : 61H0081
Note: It is a requirement that BOTH parts are replaced for step 2 to be applied correctly.
SAS KEYWORDS:
PSY2 UNCLASSIFIED D/T8638 8638-PJ0
8638-PS0 8638-PSV 61H0145 60H9503
60H8386 61H0377 61H0081 315
VIDEO RISER INTERMITTENT
Search Keywords |
PSY2, UNCLASSIFIED, D/T8638, 8638-PJ0, 8638-PS0, 8638-PSV, 61H0145, 60H9503, 60H8386, 61H0377, 61H0081, 315, VIDEO, RISER, INTERMITTENT | |
Hint Category |
Retain, Video | |
Date Created |
11-12-97 | |
Last Updated |
15-07-98 | |
Revision Date |
14-07-99 | |
Brand |
IBM PC Server | |
Product Family |
PC Server 315 | |
Machine Type |
8638 | |
Model |
PJ0; PS0; PSV | |
TypeModel |
| |
Retain Tip (if applicable) |
H162142 | |
Reverse Doclinks |
Owning B.U.:USA, USA=A, EMA=A, AFE=A |