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Service Hints & Tips

Document ID: GSMH-385D3Z

PCServer720 - Testing processors

Applicable to: World-Wide

Symptom
If the performance has degraded on the PC Server 720 with more than one processor, or if the operating system does not detect all of the processors, then one or more processors may be failing.
- Multiprocessor Error IP: 1xxDSxx or FP: 1xxDSxx appears on the LCD panel.
- Test Error EP: 106S appears on the LCD panel.
- Error 0095xxxx appears on the display or the LCD panel.

Problem Isolation Aids
None

Note
A Test Error EP: 106S, or Multiprocessor Error IP: 1xxDSxx or FP: 1xxDSxx, where (S) is the slot number of the processor card, indicates the slot number of the failing processor card or indicates the slot number of a good processor card that is reporting the error caused by the failing processor card.

Fix
Follow this procedure to isolate the failing processor:
1. Power off the system and connect an ascii terminal or laptop to the serial port. Use the serial port on the Server 720 which connects to the internal ribbon cable labeled P2.
2. Reboot using the System Diagnostic Diskette.
3. Select option 3: Extended ROM Resident Diagnostics.
4. Note the slot number of the failing processor.
5. Replace the failing processor and rerun the diagnostics.

Refer to the IBM PC Server HMM, publication number S30H-2501-01, page 377, for additional information on error codes.

The PC Server 720 Extended ROM Resident Diagnostics can isolate a failing processor card in any of the six(6) processor slots.

SAS KEYWORDS:
PSY2 8642 720 SERVER
PSY2DIAG

Search Keywords

Hint Category

Diagnostics, Retain, Processors

Date Created

11-07-96

Last Updated

22-01-99

Revision Date

05-11-2001

Brand

IBM PC Server

Product Family

PC Server 720

Machine Type

8642

Model

TypeModel

Retain Tip (if applicable)

H084333

Reverse Doclinks
and Admin Purposes