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7.779 bytes |
Service Hints & Tips |
Document ID: RMIE-3C7MA8 |
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TP SelectaDock I - ECA001 Hang at POST with TP 760E/ED - Expired
Applicable to: World-Wide, World-Wide
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Record number: |
H135607 (EMA) |
Service code: |
33 |
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Device: |
D/T3547 |
Parts source: |
LOC |
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ECA number: |
ECA001 |
Publish flag: |
R |
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EC number: |
ECE67327 |
Hit count: |
UHC00008 (EMA) |
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Mandatory: |
N |
Success count: |
USC0000 |
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Automatic shipment: |
N |
Publication code: |
PC40 |
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Availability date: |
96/12 |
Date created: |
O96/10/17 |
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Plant of control: |
23 |
Date last altered: |
A96/12/06 |
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Tip key: |
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Owning B.U.: |
EMA, USA |
Abstract :
3547 SelectaDock I with 760E or ED Hangs at POST
Purpose :
Eliminate 760ED and 760ED system lockup during POST while connected to a 3547 SelectaDock I.
Features :
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Type, Model, Stage |
With B/M |
Machines Affected |
B/M to be |
Service Hours |
System Hours |
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3547 |
B/M9999999 |
9546 MOD U3A, U9A, U9B |
B/M9999999 |
00.5 |
00.3 |
Physical Check :
All of the following conditions must be present to qualify ECA usage.
ThinkPad 760E and 760ED models referenced in the FEATURES section.
Intermittent hangs during POST.
ThinkPad installed in a 3547 "SelectaDock I" with a serial number below 97-34259.
Note: "SelectaDock I" docking stations with a serial number of 97-34259 or higher contain the new system board and will not require this ECA.
Detail :
9546 760E and 760ED models referenced in the FEATURES section of this ECA may intermittently lockup during POST if they are installed in the 3547 SelectaDock I. The lockup condition occurs during POST Check Point 40, the screen is blank except for a cursor in the upper left corner. The type of operating system is not a factor, because the failure occurs before it is loaded.
A new "SelectaDock I" system board has been released to correct this condition. The new system board is FRU P/N 39H7452. If the old FRU, P/N 39H7422, is ordered it will automatically substitute to the new FRU number.
Note : SelectaDocks used with the following models do not require this ECA.
UNAFFECTED MODELS:
All 760EL and 760ELD models and 760E models U3B, U4A, U4B, and U3L.
Notes :
This ECA will expire November 1, 1998. Order FRU P/N 39H7452 and record all time using Service Code 33, ECA001, other office 990.
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Search Keywords |
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Hint Category |
ECA, Lock-up/Hang | |
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Date Created |
09-12-96 | |
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Last Updated |
12-04-99 | |
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Revision Date |
12-04-2000 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 760E, ThinkPad 760ED, ThinkPad Docking Stations | |
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Machine Type |
9546 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H135607,H135609 | |
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Reverse Doclinks |