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Service Hints & Tips

Document ID: DETR-43VRNM

Aptiva - 2137/2138 Diagnostics - Keyboard

Applicable to: World-Wide

001 - START
- Power off system unit and ensure the keyboard plug is connected properly.

002 --
Insert the diagnostics diskette into the diskette drive and power on the system unit.
- Select Interactive Tests menu, then execute Keyboard test.

003 - DOES THE KEYBOARD FUNCTION CORRECTLY? (YES, READ AHEAD. NO, GO TO STEP 004.)
- Keyboard is functioning normally.
- End.

004 - ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS? (YES, READ AHEAD. NO, GO TO STEP 005.)
- Power off the system unit. Carefully remove the grime and solve the stuck keys problem.
- Go to step 001.

005 - ARE THERE ANY BROKEN PINS IN THE KEYBOARD PLUG? (YES, GO TO STEP 007. NO, READ AHEAD.)
- Try with a known good keyboard.

006 - DOES THE ERROR SYMPTOM STILL REMAIN? (YES, READ AHEAD. NO, GO TO STEP 007.)
- Replace the system board.
- End.

007 --
Replace the keyboard.
- End.

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Document Category

Input Devices, Diagnostics

Date Created

06-01-99

Last Updated

07-01-99

Revision Date

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2137, 2138

Model

all

TypeModel

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