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Service Hints & Tips

Document ID: RMIE-3E2FT4

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9524-T01 Touch Screen Monitor - Dead or blank

Applicable to: World-Wide

Symptom :
The 9524-T01 (14PT) touch-screen monitor appears blank or dead.

Problem Isolation Aids :
This symptom is typically diagnosed as a defective card-tray assembly; however, in this case, replacing the card-tray FRU does not correct the problem. In some cases, the card-tray is replaced multiple times by servicers suspecting defective FRU stock.

Fix :
Replace the 9524-T01 ITC assembly, FRU p/n95G9204. Failure analysis has shown that a small cable connecting the ITC to the touch-screen circuitry of the card-tray may fail, creating the above symptom. This is not the typical cause of a blank or dead monitor, so should not be suspected until the card-tray has been replaced.

SAS Keywords :
UNCLASSIFIED PSY2DISP PSY2 CRT
95G9204 P/N68G3151 68G3151 DISP
DISPLAY

Search Keywords

Hint Category

General Information

Date Created

06-02-97

Last Updated

20-01-99

Revision Date

20-01-2000

Brand

IBM Monitors

Product Family

Size labeled (14R/15V/etc.)

Machine Type

9524

Model

T01

TypeModel

Retain Tip (if applicable)

H136484

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