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Document ID: DETR-42QSM7

Aptiva - 2158/2163/2164 Diagnostics - Memory

Applicable to: World-Wide

Memory
001 - START
1ò Power off the system unit.
2ò Insert the diagnostics diskette into the diskette drive.
3ò Ensure that all DIMMs are installed correctly.
4ò Power on the system unit.
5ò Take note of any messages, error codes, or symptoms.

002 - DO YOU RECEIVE A POST MEMORY ERROR MESSAGE? (YES, READ AHEAD. NO, GO TO STEP003)
1ò Enter BIOS Setup Utility then reboot the system. Take note of any messages, error codes, or symptoms. If the error message remains, go to step 005.

003 -
1ò Follow the on-screen instructions to run the Memory test.

004 - DOES THE MEMORY TEST COMPLETE WITHOUT AN ERROR? (YES, READ AHEAD. NO, GO TO STEP005)
1ò The system memory is now functioning correctly. If you suspect an intermittent problem, run the Memory test again.
2ò End.

005 -
1ò Replace each DIMM, one at a time, with a known working DIMM of the same size and type.
2ò If the problem does not appear, it means that the last DIMM replaced is defective. If all DIMMs on the system board, have been replaced and the problem remains, replace system board.
3ò Go to step 001.

NOTE: If system board has no memory installed, you will hear L-L-S-S-S (L: long beep, S: short beep) beeps during POST.

Search Keywords

Hint Category

Diagnostics, Memory

Date Created

30-11-98

Last Updated

24-02-99

Revision Date

24-02-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2158, 2163, 2164

Model

all

TypeModel

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