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Service Hints & Tips

Document ID: JBAR-3PLQEH

IBM PC330/PC350 - Windows 3.11/Windows 95 "Using Help" icon fails

Applicable to: World-Wide

Problem :
The "Using Help" icon on the "Help" pulldown menu under the System Information Tool in Netfinity v3.05 may fail to execute the function on PC 300 Series 6577 and 6587 systems.

This failure occurs on systems preloaded with Microsoft Windows 3.11 or Windows 95.

Problem Isolation Aids :
If the user clicks on the "Using Help" icon, the other Help functions of the System Information Tool may begin to fail. Closing Netfinity and reopening the application resets the other Help functions except the "Using Help" icon.

Solution ::
The "Using Help" icon in version 3.05 of Netfinity System Information Tool is not available and should not have been present in this release of the application. An error was made in the preloaded release not to "grey" (deactivate) the "Using Help" icon.

Version 3.06 and higher of the Netfinity System InformationTool does contain an active "Using Help" function.


SAS KEYWORDS:
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPPROG PSY2PROG
D/T6587 PC 350 PC350 PC300
PC 330 PC330 46193

Search Keywords

Hint Category

Retain, Netfinity Manager

Date Created

20-06-96

Last Updated

30-04-98

Revision Date

23-04-99

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

all

TypeModel

Retain Tip (if applicable)

H01819

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