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3.453 bytes |
Service Hints & Tips |
Document ID: GSMH-386BLK |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
Crossbrand - Screws may cause SCSI fixed drive failures
Applicable to: World-Wide
Symptom:
A limited number of Fixed Drive options and FRUs may have been shipped with long screws used to mount the disk assembly in its disk tray. If the screws are too long, they may contact the drive assembly cover and flex the cover into the spinning disk mechanism. This may result in a clicking and/or pinging sound and hardfile failures. Screws that touch the disk assembly may also cause failures by creating an electrical path to ground. Normally the disk assembly is insulated from the ground.
Problem Isolation:
When installing the option or FRU, care should be taken to observe that the screws do not contact the drive assembly. If this is observed, the screws must be shortened or replaced. This problem may occur on 320MB, 400MB, IGB and 2GB drives. P/Ns of options and FRU drives affected are:
DRIVE OPTION P/N FRU
2GB (8 BIT) P/N32G4336 P/N92F0440
2GB (16 BIT) P/N32G3796 P/N92F0407
1GB P/N6451052 P/N92F0089
400MB P/N6451235 P/N85F0012
320MB P/N6451108 P/N85F0011
Replacement screws are available in the miscellaneous screw and jumper kit, FRU P/N92F0141.
This problem is currently being addressed and will be fixed in future options and FRUS.
Fix:
None
SAS KEYWORDS:
PSY2 SCSI HARD FILE FIXED
D/T3510 D/T3511 D/T8556 D/T8557
D/T8590 D/T8595 D/T9576 D/T9577
D/T9556 D/T9557 D/T9585 D/T9595
02100501U MEDIA ERROR MOUNTING
PSY2FDISK FDISK GIGABYTE GIG
1GIG PSY2FDSK 2GIG 2
1 95A ARRAY CLUNKING
CLUNKS CLUNK
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Search Keywords |
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Hint Category |
Hard Drives, Retain | |
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Date Created |
05-10-92 | |
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Last Updated |
24-11-98 | |
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Revision Date |
19-11-99 | |
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Brand |
IBM PC, IBM PC Server | |
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Product Family |
PS/2, Server 85, Server 95, Rack/Storage Enclosures | |
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Machine Type |
8556, 8557, 8590, 8595, 9556, 9557, 9576, 9577, 9595, 9585, 3510, 3511 | |
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Model |
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TypeModel |
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Retain Tip (if applicable) |
H03256 | |
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Reverse Doclinks |