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Service Hints & Tips

Document ID: JBAR-3W8PR9

IBM IntelliStation / IBM PC / Netfinity 3000 - System hang with Auto 16/4 LanStreamer PCI Adapter

Applicable to: World-Wide, World-Wide

Symptom
After installing an IBM Auto LANStreamer 16/4 PCI Adapter, P/N 04H8095, alone, or in combination with one or more additional PCI adapters (SCSI, Ethernet, etc.), the system hangs upon pressing Ctrl-Alt-Del to log onto Windows NT.

Problem Isolation Aids
This tip applies to the following IBM machine types preloaded with, or running Windows NT 4.0.

IBM PC300PL Series 6862/6892
IBM PC300GL Series 6275/6285

IBM IntelliStation E Pro Series 6893
IBM Netfinity 3000 Series 8476

The hang condition is seen when the Auto LANStreamer 16/4 PCI Adapter is installed in the bottom PCI slot on the riser card alone, or in combination with other PCI adapters.

Fix
The IBM Auto LANStreamer 16/4 PCI Adapter will not function correctly in the bottom PCI adapter slot which shares IRQ 9.

The IBM Auto LANStreamer 16/4 PCI Adapter must be moved to either the top, or middle PCI adapter slots on the riser card.

Windows and Windows NT are trademarks of Microsoft Corporation.

SAS KEYWORDS:
PSY2 PSY2ADPT PSY2COMM CDT
CDTADPT CDTCOMM PWS PWSADPT
PWSCOMM P/N04H8095 D/T6862 D/T6892
D/T6275 D/T6285 D/T6893 D/T8476
NETFINITY 3000 UNCLASSIFIED CMVC96401

Search Keywords

Hint Category

Adapter Cards, Retain

Date Created

09-07-98

Last Updated

01-12-98

Revision Date

01-12-99

Brand

IBM IntelliStation, IBM PC, IBM PC Server

Product Family

E Pro, PC 300GL, PC 300PL, Netfinity 3000

Machine Type

6893, 6275, 6285, 6862, 6892, 8476

Model

Various

TypeModel

Retain Tip (if applicable)

H164088

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