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Document ID: JBAR-3VJLCN |
IBM IntelliStation E Pro (Type 6893) - Adobe Photoshop 3.0 installation causes GPF in Windows 95
Applicable to: World-Wide
SYMPTOM:
When using a resolution of 1024x768x256 or 1024x768x64k in Windows 95, attempting to install Adobe PhotoShop 3.0 (Setup.exe) causes a General Protection Fault (GPF).
PROBLEM ISOLATION AIDS:
This tip applies to IBM IntelliStation E Pro Series 6893 systems pre-configured with a Permedia 2A AGP video adapter, and pre-loaded with Windows 95 OSR2.5.
The following resolutions and color depths are affected:
1024x768x256 Colors Small & Large Fonts
1024x768x64k Colors Small & Large Fonts
Refresh Rate set to "Optimal"
FIX:
None for Adobe PhotoShop version 3.0.
The customer must upgrade to Adobe PhotoShop version 4.0 or higher.
Windows and Windows 95 are trademarks of Microsoft Corporation.
PhotoShop is a trademark of Adobe Corporation.
SAS KEYWORDS:
PSY2 PSY2ERR CDT CDTERR
PWS PWSERR D/T6893 6893
INTELLISTATION UNCLASSIFIED 94975 GLYDER MAX2
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Document Category |
Non-IBM Hardware/Software, Retain, Windows 95 | |
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Date Created |
17-06-98 | |
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Last Updated |
18-06-98 | |
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Revision Date |
17-06-99 | |
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Brand |
IBM IntelliStation | |
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Product Family |
E Pro | |
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Machine Type |
6893 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H163956 | |
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