Aptiva - 2161/2162 Windows 98 limitations

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Service Hints & Tips

Document ID: DETR-3VSHME

Aptiva - 2161/2162 Windows 98 limitations

Applicable to: Canada, United States

Description

Work Around

Notes:

Stack fault on reboot after uninstalling Microsoft Plus Pack on an Upgraded Windows 98 computer

Uninstall Microsoft Plus! prior to Upgrading the system to Windows 98.

Please refer to the Microsoft Knowledge Base for additional information regarding this limitation.

Crystal Audio Drivers may be overwritten during install causing loss of function

Re-install Crystal Drivers from the Diagnostic and Utility CD supplied with your computer

none

Volume on CD player stops responding after suspend

Use Windows Volume Control to set volume. Also, an updated version of Audiostation will be available in the near future on the Voyetra web site (some charges may apply).

Voyetra's web address is http://www.voyetra.com/

Cannot connect with IGN dialer/ IGN connection dials extra numbers

Click on "My Computer" icon on desktop
Click on "Dial-Up Networking"
Click on "IGN Connection"
Click on "Area Code Rules" tab
Unclick check box that says "Use 1 and area code"

This can also be fixed using the work around for Update Connector. Once this is fixed, it will always be fixed.

Cannot connect with Update Connector/ Update Connector dials extra numbers

After starting Update Connector, click on "Modem Properties", Unclick the check box that says "Use 1 and area code"

This can also be fixed using the work around for IGN. Once this is fixed and the user logs onto Update Connector, ver 2.01 with the fixed dialer will automatically download.

Ring Central ver 3.03 will not take messages - Canadian Models only

Contact the IBM HelpCenter in your geography for the Ring Central Update CD

none

Aptiva demo is displayed in a little window instead of full

Use Aptiva on the Net or Update Connector to download the patch file.

click here for the patch

Netscape doesn't load local html file when launched

User presses refresh button on browser and the page will load

none

IGN loses focus as soon as it loads(other windows overlap)

Click the icon on the task bar to bring to top.

IGN will make available the corrected client through their downloadable update process when it is available.

IGN window opens behind other windows and IGN button flashes

Click the icon on the task bar to bring to top.

IGN will make available the corrected client through their downloadable update process when it is available.

Search Keywords

Hint Category

Windows 98

Date Created

25-06-98

Last Updated

11-03-99

Revision Date

11-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2161, 2162

Model

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Description	Work Around	Notes:
Stack fault on reboot after uninstalling Microsoft Plus Pack on an Upgraded Windows 98 computer	Uninstall Microsoft Plus! prior to Upgrading the system to Windows 98.	Please refer to the Microsoft Knowledge Base for additional information regarding this limitation.
Crystal Audio Drivers may be overwritten during install causing loss of function	Re-install Crystal Drivers from the Diagnostic and Utility CD supplied with your computer	none
Volume on CD player stops responding after suspend	Use Windows Volume Control to set volume. Also, an updated version of Audiostation will be available in the near future on the Voyetra web site (some charges may apply).	Voyetra's web address is http://www.voyetra.com/
Cannot connect with IGN dialer/ IGN connection dials extra numbers	Click on "My Computer" icon on desktop Click on "Dial-Up Networking" Click on "IGN Connection" Click on "Area Code Rules" tab Unclick check box that says "Use 1 and area code"	This can also be fixed using the work around for Update Connector. Once this is fixed, it will always be fixed.
Cannot connect with Update Connector/ Update Connector dials extra numbers	After starting Update Connector, click on "Modem Properties", Unclick the check box that says "Use 1 and area code"	This can also be fixed using the work around for IGN. Once this is fixed and the user logs onto Update Connector, ver 2.01 with the fixed dialer will automatically download.
Ring Central ver 3.03 will not take messages - Canadian Models only	Contact the IBM HelpCenter in your geography for the Ring Central Update CD	none
Aptiva demo is displayed in a little window instead of full	Use Aptiva on the Net or Update Connector to download the patch file.	click here for the patch
Netscape doesn't load local html file when launched	User presses refresh button on browser and the page will load	none
IGN loses focus as soon as it loads(other windows overlap)	Click the icon on the task bar to bring to top.	IGN will make available the corrected client through their downloadable update process when it is available.
IGN window opens behind other windows and IGN button flashes	Click the icon on the task bar to bring to top.	IGN will make available the corrected client through their downloadable update process when it is available.

	Search Keywords
	Hint Category	Windows 98
	Date Created	25-06-98
	Last Updated	11-03-99
	Revision Date	11-03-2000
	Brand	IBM Aptiva
	Product Family	Aptiva
	Machine Type	2161, 2162
	Model
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes