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Service Hints & Tips

Document ID: JBAR-3WFJQW

IBM IntelliStation M Pro (Type 6889)/IBM PC300PL (Type 6862, 6892) - Alert on LAN (AoL) Usability Tips

Applicable to: World-Wide


TEXT:
The following are Alert on LAN software configuration and usability tips:

SYMPTOM:
Duplicate events messages may be issued to network administrator when the network is reconnected after a LanLeash tamper (removal of network connection to client).

Cover tamper occurred. A cover tamper message would be sent.
LanLeash occurred. Disconnected from network.
Server reports loss of heartbeat.
System is reconnected to network.
Client reports LanLeash tamper.

SYSTEMS AFFECTED:
IBM IntelliStation M-Pro Series 6889
IBM PC300PL Series 6862/6892
Systems using AoL and LDCM Admin 3.3 for management server.

IMPACT/FIX:
There is no loss of information, only duplication of events. No corrective action is required.

* * * * * * * * * * * * * * * * * * * * *

SYMPTOM:
The cover tamper alert is received by network administrator as both an informational and critical alert. When the system is in a powered off state the cover tamper is displayed as an informational alert. When the system is in a powered on state, the cover tamper is displayed as a critical alert.

SYSTEMS AFFECTED:
IBM IntelliStation M-Pro Series 6889
IBM PC300PL Series 6862/6892
Systems using AoL and LDCM Administrator 3.3

IMPACT/FIX:
There is no loss of information if policy on the Management Server is set to monitor both critical and information events.

Set policy on LDCM Admin to monitor both informational and critical alerts to detect cover tampers.

* * * * * * * * * * * * * * * * * * * * *

SYMPTOM:
If the network administrator enters an invalid IP address for the management server from the Netfinity console, no error message is given and Netfinity closes. When the Netfinity console is re-opened, Netfinity has automatically assigned an invalid ID.

SYSTEMS AFFECTED:
IBM IntelliStation M-Pro Series 6889
IBM PC300PL Series 6862/6892
Systems using AoL and Netfinity Manager 5.20.

IMPACT/FIX:
The network administrator must enter only valid IP addresses. Check AoL settings on the client for correct IP addresses after making updates.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

SYMPTOM:
Netfinity Manager AoL receiver defaults to 5001. The AoL client defaults to 5500.

SYSTEMS AFFECTED:
IBM IntelliStation M-Pro Series 6889
IBM PC300PL Series 6862/6892
Systems using AoL and Netfinity Manager 5.20.

IMPACT/FIX:
There is no loss of information. The network administrator should change the AoL receiver port in version 5.20.
The error may also be corrected by installing Netfinity Manager version 5.20.1.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

SYMPTOM:
Netfinity manager reports, or interprets that a machine is missing incorrectly. The missing machine alert may be due to a machine that is currently in a hang condition.

SYSTEMS AFFECTED:
IBM IntelliStation M-Pro Series 6889
IBM PC300PL Series 6862/6892
Systems using AoL and Netfinity Manager 5.20.

IMPACT/FIX:
There is no loss of information. This is currently a usability issue and may be corrected in a future release of Netfinity Server.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

SYMPTOM:
Netfinity Manager may not report Pre-Boot or POST codes. If error codes are found during POST, AoL will send the error codes to a Netfinity server manager. The AoL server manager may not report the error code.

SYSTEMS AFFECTED:
IBM IntelliStation M-Pro Series 6889
IBM PC300PL Series 6862/6892
Systems using AoL and Netfinity Manager 5.20.

IMPACT/FIX:
There is no loss of information. This is currently a usability issue and may be corrected in a future release of Netfinity Server.

SAS KEYWORDS:
PSY2 PSY2ERR PSY2COMM CDT
CDTERR CDTCOMM PWS PWSERR
PWSCOMM D/T6889 D/T6862 D/T6892

Search Keywords

Document Category

Netfinity Manager, Retain

Date Created

16-07-98

Last Updated

16-10-98

Revision Date

16-07-99

Brand

IBM IntelliStation, IBM PC

Product Family

M Pro, System Administration, PC 300PL

Machine Type

6889, 6862, 6892

Model

various

TypeModel

Retain Tip (if applicable)

H164142

Reverse Doclinks
and Admin Purposes