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Service Hints & Tips

Document ID: LWIK-3NCFCK

TP365 C/CD/E/ED - Diskette drive checkout

Applicable to: World-Wide

Diskette Drive Checkout

Important
The ThinkPad 365 does not support both an internal and external drive simultaneously.

Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write enabled, non-defective 2HD diskette is required. Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail.

Use the following information to test the diskette drive.

Attention
To use the IBM ThinkPad 365 Advanced Diagnostics Diskette, you must have at least 500KB of free memory. Be sure to read the 'README.PO' file on the IBM ThinkPad 365 Advanced Diagnostics Diskette before using the following instructions.

1. Power-off the computer.
2. Insert the IBM ThinkPad 365 Advanced Diagnostics Diskette into drive A.
3. Power-on the computer.
4. Follow the instructions on the screen and proceed to the Main Menu. Allow two to four minutes for the diagnostic programs to load.
5. At the Main Menu, select Diagnostics.
6. At the Diagnostics Menu, select Module Tests.
7. At the Module Tests Menu, select Floppy Disks.
8. Press Enter to run the Floppy Disks tests.
9. Do not press any key until prompted, then follow the instructions on the screen.
10. When the tests are completed, press Esc twice to return to the main menu.
11. Select Exit.
If the drive is attached through a Port Replicator and the test detects errors, move the drive to the computer's diskette drive connector directly, and test it again.

If an error occurs replace the diskette drive.
If no errors occur, the drive is not defective. Go to -- Heading 'PREP' unknown -- to isolate the replicator problem.

If the drive is attached through a Diskette Drive Attachment Unit, replace the unit.

Search Keywords

Hint Category

Diskette Drives, Hardware Maintenance Information

Date Created

22-07-96

Last Updated

05-01-99

Revision Date

05-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 365C/CS, ThinkPad 365CD/CSD, ThinkPad 365E/ED

Machine Type

2625

Model

Various

TypeModel

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