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Service Hints & Tips

Document ID: MMER-3WKH7K

IBM PC300GL (Type 6561, 6591) - Changing regional settings results in Windows 95 GPF

Applicable to: World-Wide

SYMPTOM:
After selecting a non-US geography in Regional Settings and selecting OK to restart the system, Windows 95 returns a General Protection Fault (GPF).

PROBLEM ISOLATION AIDS:
This tip applies to IBM PC300GL Series 6561/6591 systems equipped with an integrated Cirrus Logic 5465 AGP video adapter, and preloaded with Windows 95.

FIX:
Download and install the latest version of Cirrus Logic video drivers for Windows 95.

The updated drivers may be downloaded via the Internet from the IBM Personal Systems Group Computer File Library by clicking on the following link:

Cirrus Logic Video Drivers for Windows 95 and Windows 98

The updated drivers may also be obtained from the IBM Personal Systems Group BBS by calling 919-517-0001.

Windows and Windows 95 are trademarks of Microsoft Corporation.

SAS KEYWORDS:
PSY2 PSY2ERR CDT CDTERR
D/T6561 D/T6591 6561 6591
CMVC97273 UNCLASSIFIED

Search Keywords

Hint Category

Retain, Video, Windows 95

Date Created

20-07-98

Last Updated

19-11-98

Revision Date

11-11-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6561, 6591

Model

Various

TypeModel

Retain Tip (if applicable)

H164165

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