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Service Hints & Tips

Document ID: MCGN-446HZH

Netfinity 7000 M10 - I20 will not work in conjunction with hot plug

Applicable to: World-Wide

Source: RETAIN tip H164728

Abstract: I20 WILL NOT WORK IN CONJUNCTION WITH HOT PLUG

SYMPTOM:
Critical: A server OS error has occurred. A Trusted Ring-0 application may have corrupted system memory. The NetWare OS image has been halted. This exception precludes NetWare from continuing. Error Msg: Partition object found not found in PartitionMappingTable.

PROBLEM ISOLATION AIDS:
- The system is a Netfinity 7000 M10 server Machine Type 8680.

- The system is running Novell NetWare ver. 4.11

- The system has the following NLM's loading after the I20 adapter support in the startup.ncf file:

i2opci.nlm, version 0.21c, March 11, 1998
bkstrosm.nlm, version 0.22, April 27, 1998
scsiosm.nlm, version 0.21c, April 9, 1998

- The system displays the symptom upon the first reboot after the modules are placed in startup.ncf and the system is downed and brought back up.

FIX:
No permanent fix is currently available.

WORKAROUND:
Comment out bkstrosm.nlm from Startup.ncf

This is accomplished in the following manner:
1. Once i2odrv1.exe is loaded, down the server, bring the server back up. The error message will appear.
2. Down the server abd shut down the server completely.
3. Take the I2O card out of the system and bring the server back up.
4. Go to the NetWare OS.
5. From the command prompt, type 'load install'.
6. From the 'Load Install' console, select 'NCF Files options'.
7. Select 'edit STARTUP.NCF'.
8. From startup.ncf, comment out BKSTROSM.NLM.
9. Save the file and down the server.
10. Shut down the system and place the I2O card back in the system.
11. Bring server back up and go to NetWare OS.
12. After approximately 30 minutes, type 'load c:\netware\bkstrosm'.

* Loading bkstrosm directly after bringing up the OS proved unsuccessful. A duration of 30 minutes or so was required, else the error received before would appear.

This workaraound allows Hot-Plug to be used in conjunction with I2O.

TRADEMARKS:
Other company, product and service names may be the trademarks or service marks of others.

SAS KEYWORDS:
PSY2, D/T8680, NETFINITY7000, M10, UNCLASSIFIED, NOVELL, CRITICAL, ERROR, TRUSTED RING-0, PARTITION, MAPPING, TABLE

Search Keywords

Hint Category

Retain

Date Created

15-01-99

Last Updated

18-01-99

Revision Date

18-01-2000

Brand

IBM PC Server

Product Family

Netfinity 7000 M10

Machine Type

8680

Model

all

TypeModel

Retain Tip (if applicable)

H164728

Reverse Doclinks
and Admin Purposes

Date last altered: A99/01/14
Owning B.U.: USA