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Service Hints & Tips

Document ID: GSMH-3DHKPV

IBM PS/2 - 4029 printer fails on 8570 system board upgrade

Applicable to: World-Wide

Symptom:
4029 printers may print "garbage" when used; other printers such as a 4019, 4039, etc may work fine.

Problem Isolation Aids:
An 8570 Upgrade System Board was just installed, and the operating system is OS/2.

Fix:
Customers who experience this problem should update their Flash Bios with version 1.18.02.
For a copy of this diskette, please Double Click here:-
No hardware should be replaced in an attempt to fix this problem.
If updating the Flash Bios does not circumvent the problem, the servicer should use normal problem determination procedures.

SAS KEYWORDS:
PSY2 PRINT PSY2PRT PSY2BRD
D/T4029 D/T4019 D/T4039 FLASH

Search Keywords

Hint Category

Retain, Printers, Processors

Date Created

24-08-94

Last Updated

22-01-99

Revision Date

08-01-2000

Brand

IBM PC

Product Family

PS/2

Machine Type

8570

Model

all

TypeModel

Retain Tip (if applicable)

H124032

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