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Service Hints & Tips

Document ID: RMIE-3EEJKQ

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Servers - RAID drives DDD with ArcServe Tape Backup

Applicable to: World-Wide

Abstract :
Server RAID Drives DDD with ARCSERVE Tape Backup

Symptom :
One or more drives become DDD while the ARCserve program is loading OR during a tape backup with ARCserve.

The following message may also appear after exiting NetWare: "Bad or missing Command Interpreter"

Problem Isolation Aids :
- The system is a PC Server with an IBM RAID adapter
- The Operating System is NetWare 3.x or 4.x
- The tape backup application is ARCserve version 6.0

Fix :
Edit the file TAPESRV.CFG (usually located on the SYS volume in the ARCSERVE.6 NLM subdirectory).
Add the following two(2) statements to the bottom of the file:

[Config]
NOLUN=ENABLE

Note:
Before downing a NetWare Server with ARCserve version 6.0, always issue the command "ASTOP6" from the NetWare console. This action performs a graceful shutdown of the ARCserve application.

SAS Keywords :
PSY2 PSY2TAPE PSY2FDSK PSY2OPER
PSY2PROG D/T8639 8639 D/T8640
8640 8641 D/T8642 8642
D/T8650 8650 310 325
330 500 520 720
704 DEFUNCT

Search Keywords

Health

Hint Category

Hard Drives, Tape Drives, Retain

Date Created

18-02-97

Last Updated

07-01-99

Revision Date

07-01-2000

Brand

IBM PC Server

Product Family

PC Server 310, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720

Machine Type

8639, 8640, 8641, 8650, 8642

Model

ALL

TypeModel

Retain Tip (if applicable)

H136613

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