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Service Hints & Tips

Document ID: BBOD-3KWNYQ

TP 755,760,765 - Playing MPEG files causes a ddhelp.exe error on shutdown in Windows NT 4.0

Applicable to: World-Wide

Symptom
Playing MPEG files on a 755CD/CDV, 760ED/XD, 765D under Windows NT results in the following error
at Shutdown: "ddhelp.exe...cannot respond to End Task request..."

Solution
Install the latest Mwave drivers, version 2.20, BUILD LEVEL 242A, or later.

Follow this link to get the lastest code for Mwave for Windows NT:

Additional Information
This is for Thinkpad 760ED and 760XD

Search Keywords

Hint Category

Enhanced Video, Mwave, Windows NT

Date Created

13-08-97

Last Updated

26-03-98

Revision Date

12-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 765D

Machine Type

9545, 9546, 9547

Model

Various

TypeModel

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