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Service Hints & Tips

Document ID: RMIE-3GKH6N

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CrossBrand - MS-DOS Mode & Shutdown problems with Windows 95

Applicable to: World-Wide

Subject :
Booting to DOS Mode instead of Windows 95 consistantly

We have been seeing lots of machines lately that have been shutdown in MS-DOS mode and can't get out. So far we have seen 3 things that will cause this error. Here they are with their solutions.

1. Dos=single in the config.sys in the root of the drive.

Remove this line from the config.sys and reboot. Then try typeing exit or win /wx.

2. BootGUI=0 in the MSDOS.SYS file.
Set this line to BootGUI=1 and reboot. Then try typeing
exit or win /wx.

3. shell=c:\windows\command\command.com line in the config.sys or autoexec.bat

Remove this line from the autoexec.bat and reboot. Then try typeing exit or win /wx.

4. Hard drive has been compressed

Verify that on the HOST drive, MSDOS.SYS has not been corrupted

Search Keywords

Hint Category

Windows 95

Date Created

28-04-97

Last Updated

05-04-99

Revision Date

05-04-2000

Brand

Cross Brand

Product Family

Various

Machine Type

Various

Model

TypeModel

Retain Tip (if applicable)

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