Netfinity 7000 M10 - Error Symptoms

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Service Hints & Tips

Document ID: MCGN-42EQSX

Netfinity 7000 M10 - Error Symptoms

Applicable to: World-Wide

Error Symptoms

Error Symptom

FRU/Action

CD is not working properly.

1. Clean the CD
2. Clean the optical-head lens.
3. CD-ROM Drive

CD-ROM drive tray is not working.
(The server must be powered-on.)
If the server is on and the tray does not eject:

1. Insert the end of a paper clip into the manual tray-release opening.
2. CD-ROM Drive

CD-ROM drive is not recognized.

1. Run Configuration/Setup, enabled primary IDE channel.
2. Check cables and jumpers.
3. Check for correct device driver.

Diskette drive in-use light stays on, or the system bypasses the diskette drive.

If there is a diskette in the drive, verify that:
1. The diskette drive is enabled in the configuration programs.
2. The diskette is good and not damaged.
(Try another diskette if you have one.)
3. The diskette is inserted correctly in the drive.
4. The diskette contains the necessary files to start the server.
5. The software program is OK.

If the diskette drive in-use light stays on, or the system continues to bypass the diskette drive, replace the diskette drive.

Fan (one only) not running.

1. Swap fans to see if the fan is defective.
2. Power Control Card
3. Fan Cable

Fans (two only) not running.

1. Check the connection between the fan cables and the power backplane.
2. Fans
3. Power Control Card
4. Power Backplane

Fans (all) not running.

1. Check fan cables
2. Power Control Card
3. Power Backplane

Fans (all) continuously run fast.

1. Power Control Card
2. Front Panel Card
3. System Management Card

Monitor problems (general)
Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting and testing instructions.

1. Monitor
2. Display Adapter/I/O Function Card
3. I/O Board

Search Keywords

Document Category

Diagnostics

Date Created

20-11-98

Last Updated

09-02-99

Revision Date

18-01-2000

Brand

IBM PC Server

Product Family

Netfinity 7000 M10

Machine Type

8680

Model

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Error Symptom	FRU/Action
CD is not working properly.	1. Clean the CD 2. Clean the optical-head lens. 3. CD-ROM Drive
CD-ROM drive tray is not working. (The server must be powered-on.) If the server is on and the tray does not eject:	1. Insert the end of a paper clip into the manual tray-release opening. 2. CD-ROM Drive
CD-ROM drive is not recognized.	1. Run Configuration/Setup, enabled primary IDE channel. 2. Check cables and jumpers. 3. Check for correct device driver.
Diskette drive in-use light stays on, or the system bypasses the diskette drive.	If there is a diskette in the drive, verify that: 1. The diskette drive is enabled in the configuration programs. 2. The diskette is good and not damaged. (Try another diskette if you have one.) 3. The diskette is inserted correctly in the drive. 4. The diskette contains the necessary files to start the server. 5. The software program is OK. If the diskette drive in-use light stays on, or the system continues to bypass the diskette drive, replace the diskette drive.
Fan (one only) not running.	1. Swap fans to see if the fan is defective. 2. Power Control Card 3. Fan Cable
Fans (two only) not running.	1. Check the connection between the fan cables and the power backplane. 2. Fans 3. Power Control Card 4. Power Backplane
Fans (all) not running.	1. Check fan cables 2. Power Control Card 3. Power Backplane
Fans (all) continuously run fast.	1. Power Control Card 2. Front Panel Card 3. System Management Card
Monitor problems (general) Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting and testing instructions.	1. Monitor 2. Display Adapter/I/O Function Card 3. I/O Board

	Search Keywords
	Document Category	Diagnostics
	Date Created	20-11-98
	Last Updated	09-02-99
	Revision Date	18-01-2000
	Brand	IBM PC Server
	Product Family	Netfinity 7000 M10
	Machine Type	8680
	Model
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes