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Service Hints & Tips |
Document ID: GSMH-3A5HXC |
IBM PC330/PC350 - System hang copying to disk
Applicable to: World-Wide
Symptom:
IBM PC300 Intel 486 based systems (6571, 6573, 6581 and 6583) may exhibit a system hang while copying files to another disk or to a sever for periods of time greater than 2 minutes.
Problem Isolation Aids:
The failure occurs under the following conditions:
1. Maxtor 540Mb IDE Hardfile installed.
2. Using the XCOPY Command for disk to disk transfers.
or
3. Copying files to a server.
An IBM PC 300 system with a Maxtor 540mb IDE hardfile may hang when performing the XCOPY command for disk to disk transfers or copying files to a server for periods of time greater than 2 minutes. The Maxtor 540Mb hardfile is incompatible with the "High Performance" hardfile setting in the PC 300 Setup Utility.
Note:
1. There are no PC 300 systems manufactured using the Maxtor 540Mb hardfile.
2. This failure may affect other Maxtor IDE hardfiles with capacities less than 540Mb. The PC 300 is compatible with the Maxtor 80Mb and the Maxtor 245Mb IDE hardfiles.
Advanced Diagnostics run without errors.
Fix:
Access the PC 300 Setup Utility by pressing F1 during the memory count. Change the IDE Drive Setup from "High Performance" to "Compatible" under the Devices & I/O section.
If the failure persists, contact the place of purchase for the Maxtor 540MB hardfile.
SAS KEYWORDS:
PSY2 D/T65XX 65XX 6571
IBMPC PSVP PSVPFDSK PSY2FDSK
D/T6571 D/T6573 D/T6583 PSVPPART
PSY2PART PSVPERR PSY2ERR 6573
6581 6583 PC300 PC 330
PC 350 PC330 PC350 PSY2OEM
PSVPOEM
Search Keywords |
| |
Hint Category |
Retain, Hard Drives | |
Date Created |
22-09-95 | |
Last Updated |
19-11-98 | |
Revision Date |
19-11-2000 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6571, 6573, 6581, 6583 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H13957 | |
Reverse Doclinks |