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Service Hints & Tips

Document ID: GSMH-3EPERN

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IBM PC330 - 3Com 3C509 adapter may not configure

Applicable to: World-Wide

Symptom:
3Com 3C509-B-TPO Ethernet adapter may not configure in an IBM PC 300 Series 6576 with the Configuration/Diagnostics software that ships with the adapter.

Problem Isolation Guidance:
The Configuration/Diagnostic software does recognize the 3Com adapter in the system.

Fix:
If possible, verify that the adapter fails in other "Like" systems, such as another IBM PC 300 6576. If the adapter DOES fail in another system, verify that the installation instructions from the manufacturer are being followed correctly and replace the adapter.

If the adapter cannot be tested in another system, verify that the installation of the 3Com adapter is being done according to the manufacturers instructions. Obtain a replacement 6576 riser card and 3COM adapter for diagnostic purposes. Retest the installation. If the failure persists, continue normal problem determination to isolate the failing FRU.

Note: 3Com is a trademark of the 3Com Corporation.


SAS KEYWORDS:
PSY2 D/T65xx 65xx 6576
IBPPC PSVP PSVP PSY2COMM
D/T6576 PSY2OEM PSVPOEM PSVPADPT
PSY2ADPT

Search Keywords

Hint Category

Adapter Cards, Hardware Installation/Configuration, Non-IBM Hardware/Software, Retain

Date Created

26-02-96

Last Updated

25-02-99

Revision Date

25-02-2002

Brand

IBM PC

Product Family

PC 330

Machine Type

6576

Model

Various

TypeModel

Retain Tip (if applicable)

H132745

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