|
7.961 bytes |
Service Hints & Tips |
Document ID: MCGN-3HSHND |
|
This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
PC Server 500 / 520 / 720 - ECA006: Server PCI RAID adapter replacement
Applicable to: World-Wide
PURPOSE:
This ECA provides for replacement of PCI RAID Adapters in eligible PC Server 300, 320, 520, and 720 systems. The new adapter eliminates intermittent RAID failures such as DDD drives and multiple DDD drives.
This ECA expires February 23, 2002.
FEATURES:
Type, Machines Affected
Model, With and/or Feature/Device B/M to be Service System
Stage B/M Description Installed Hours Hours
8640 B/M0000000 PC SERVER 300 AND 320 B/M0000000 01.0 00.8
8641 B/M0000000 PC SERVER 520
8642 B/M0000000 PC SERVER 720
PHYSICAL CHECK:
- The system is a PC Server 300, 320, 520, or 720 with a PCI RAID adapter (FRU p/n06H5078).
Note: Prior to removing the RAID adapter, ensure that the customer has a current backup of all data and programs. Also backup the current RAID configuration using the PCI RAID Option diskette.
The Work Order (W.O.) number on the white label, on the back of the PCI RAID adapter, matches one from the list below:
If a match is found, then replace the adapter with FRU p/n06H5078.
RE12490 RE5007 R12188H R12188z 12434B 12435A 12435B
12453 12489 12490 12516-A 12543 12547 12548A
12561 12561A 12579 12580 12580C 12598 12598G
12598H 12598I
Note: On the Server 320, the white label may be visible on the adapter without removing it.
PREREQUISITES:
NONE
COMPANION:
Refer to RETAIN record H135499 for inspection of the 4MB memory SIMM which is on the PCI RAID Adapter.
CONCURRENT:
Flash the RAID firmware to level 2.43.
The filename on the IBM BBS is FLASH243.EXE
IMPORTANT
Diskette images are customer installable. Customers should review any "README" files located on the diskette for installation information. Contact the IBM PC HelpCenter at 800-772-2227 if download/installation assistance is needed.
IBM PC Server files are located in Directory 22 on the PC Company Bulletin Board Service (BBS) at 1-919-517-0001 or tieline 255-0001.
The files may also be downloaded via the Internet from the IBM PC File Library by searching the following Internet URL:
http://www.pc.ibm.com/files.html
DETAIL:
Use the following procedure:
1. Ensure that the customer has a current backup of all data.
2. Perform a shutdown of the operating system.
3. Boot to the PCI RAID Option Diskette.
4. Select Advanced Functions from Main Menu.
5. Select Backup Config to diskette.
6. Enter name of Backup Config File:
ERROR: If an error is encountered during this backup, then return to the Main Menu and select View Configuration. Write down the entire RAID configuration.
For Array A:
Number of Logical Drives:
Size of EACH Logical Drive:
RAID Level of Each Logical Drive:
For Array B if 2 Arrays are Configured:
Number of Logical Drives:
Size of EACH Logical Drive:
RAID Level of Each Logical Drive:
7. Power off and unplug the server. On the Server 720, power remains on service processor logic on the system board until the power cord is unplugged.
8. Remove the PCI RAID adapter if necessary. On the white label, on the back of the card, locate the Work Order (W.O.) number and check it against the list above. If a match is found, then replace the adapter with FRU p/n06H5078. If not, reinstall the original adapter; proceed to step 13.
9. Boot to the PCI RAID Option Diskette. During the boot, verify that the RAID firmware level is 2.43. If the RAID firmware is downlevel, then flash it by booting to the diskette built from the file FLASH243.EXE available on the IBM BBS.
10. The new RAID Adapter's configuration may not match the actual configuration, so error messages may appear about drives being defunct (DDD) and not responding. This is normal.
11. Answer "Yes" to Mark Defunct and Update Configuration.
12. Reboot the server with the RAID Option Diskette, select Advanced Functions at the Main Menu, select Restore Config from diskette, and enter the filename from step 5 above.
-or-
If the configuration was not saved to diskette, select Create/delete array, Create disk array, and create an array and define logical drives exactly the same size as documented in step 5. Confirm and Exit and wait for the configuration to be saved.
13. Remove the diskette and reboot the server.
NOTES:
This ECA expires February 23, 2002.
IBM/TSS CEs should record all time and parts to Service Code 33, ECA006, Other Office 990.
SAS KEYWORDS:
PSY2, PSY2ECA, PSY2ADPT, ECAVALID, 06H5078, PSY2FDSK, D/T8641, D/T8642, SERVER, 60G2175, TRAPS, TRAP, HANG, HANGS
|
Search Keywords |
Health, PSY2, PSY2ECA, PSY2ADPT, ECAVALID, 06H5078, PSY2FDSK, D/T8641, D/T8642, SERVER, 60G2175, TRAPS, TRAP, HANG, HANGS | |
|
Hint Category |
RAID, ECA | |
|
Date Created |
06-06-97 | |
|
Last Updated |
01-12-98 | |
|
Revision Date |
01-12-99 | |
|
Brand |
IBM PC Server | |
|
Product Family |
PC Server 500, PC Server 520, PC Server 720 | |
|
Machine Type |
8641, 8642 | |
|
Model |
ALL | |
|
TypeModel |
8638-ALL | |
|
Retain Tip (if applicable) |
H133523, ECA006 | |
|
Reverse Doclinks |