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Service Hints & Tips

Document ID: DDSE-3QNQ6F

Netfinity3500 - Number 9 video configuration for OS/2 Warp Server SMP v4

Applicable to: World-Wide

Number 9 Video Configuration for OS/2 Warp Server SMP version 4

Symptom:
1. OS/2 Desktop becomes unreadable with Warp Server V4 SMP.

After installing Warp Server V4 SMP and the Number 9 video driver, the OS/2 Desktop is unreadable after the system is shutdown and restarted. This applies to systems equipped with two Pentium II processors.

-or-

2. WIN-OS/2 session fails to open.

After changing the desktop resolution, a full-screen WIN-OS/2 session fails to open. This is an intermittent error. Subsequent closing and opening of full-screen WIN-OS/2 sessions occur normally.

Problem Isolation Aids:
- The system is an IBM Netfinity 3500 (8644-1xx/2xx/3xx)
- The Number 9 video driver is installed

Fix:
Use ServerGuide (V4.0.1 or later) to automatically install Network Operating Systems so that the current device drivers and service packs are installed.

-or-

Download and install the current OS/2 Warp Service Pack.

The current OS/2 Warp Service Pack may be obtained via the Internet from the OS/2 Warp Download Library at the following URL: www.software.ibm.com/os/warp/downloads

Pentium is a trademark of Intel Corporation.
Number Nine is a trademark of Number Nine Computer Corporation.

SAS Keywords: PSY2, PSY2DISP, UNCLASSIFIED, 77137, 75322

Search Keywords

PSY2, PSY2DISP, UNCLASSIFIED, 77137, 75322

Hint Category

Retain

Date Created

12-01-98

Last Updated

29-04-98

Revision Date

23-04-99

Brand

IBM PC Server

Product Family

Netfinity 3500

Machine Type

8644

Model

10X; 10U; 20X; 20U; 21X; 21U; 30X; 30U

TypeModel

Retain Tip (if applicable)

H162360

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and Admin Purposes

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