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Document ID: JBAR-3QJSNN

IBM ValuePoint - System hang or Trap 000D loading OS/2

Applicable to: World-Wide

Symptom:
PS/ValuePoint Performance Series (64xx) systems may experience a system hang condition or post a Trap 000D error then trying to load OS/2 either from diskette or via a network.

Problem Isolation Aids:
All Performance Series diagnostics run without errors.

Fix:
There are two IDE HardDisk connectors on the Performance Series systems. The connector on the edge of the board is the "Primary" and the "Secondary" connector is located between the "Primary" connector and the diskette drive cable connector. Ensure that the cable is installed in the "Primary" IDE HardDisk connector on the edge of the system board. If the failure persists, utilize normal problem determination procedures to isolate the failing application or part.

SAS KEYWORDS:
VALUE POINT PSY2 PSVP 6484
6482 6472 D/T6482 D/T6472
6492 6494 D/T6492 D/T6494
PSVPFDSK PSY2FDSK PSVPDSKT PSY2DSKT
PSY2PROG PSVPPROG OS2 00D
TRAP000D TRAP00D

Search Keywords

Hint Category

Retain, OS/2

Date Created

31-10-94

Last Updated

19-05-98

Revision Date

30-04-2000

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6472, 6482, 6484, 6492, 6494

Model

all

TypeModel

Retain Tip (if applicable)

H094258

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