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Service Hints & Tips

Document ID: RJJR-3NHMW5

TP 560X - Product Announcement

Applicable to: World-Wide

At A Glance

The new IBM ThinkPad 560X is being added to IBM's acclaimed ThinkPad 560 product line.

Think of these standard features:

This slim and light ThinkPad 560X model is a mere 1.2 inches thick and just 4.1 pounds(1) including the battery.

The ThinkPad 560X model has a 12.1-inch TFT(2) (measured diagonally) display with 800 x 600 resolution and Windows(R) 95 preinstalled.

The system comes standard with a 233MHz(3) Pentium(R) processor with MMX(TM) technology, 256KB of L2 cache, and 4.0GB(4) hard disk drive. Sound Blaster Pro audio applications are supported. Available options include your choice of port replicators, an additional Li-Ion battery, memory options, and more.

The best thing about the ThinkPad 560X is that you get top notch performance and a wide range of function -- all in a slim profile and lightweight package. A ThinkPad 560X system combined with the new optional Enhanced Port Replicator can easily support all your computing needs at your desk, and still give you the flexibility to take only the essentials with you when you are on the go.

Visit The ThinkPad Web site at WWW.PC.IBM.COM/THINKPAD for the latest in product information and support for this and all available ThinkPad products.

TITLE

IBM ThinkPad 560X New Product Announcement

Country

Machine Type

Model Number

Harddrive

Display

Operatiing
System

Processor

US, CAN

2640704

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

CAN

264070F

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

AP

264070A

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

264070J

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

264070E

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

264070K

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

LA

264070S

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

264070P

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX

EMEA

2640700

TP 560X

4.0GB

12.1 TFT

Windows 95

P233MMX


Ship Group

Product Name:

System Unit Carton (EMEA)
IBM ThinkPad 560X System Unit with Country's
Specific Keyboard

Components included with the Product:

Worldwide AC Adapter (56W)

Country specific Line Cord

External Floppy Diskette Drive (1.44MB)

Rechargeable Li-Ion Battery Pack

TrackPoint III Cap(x2)

ThinkPad Publications Group

ThinkPad 560 Setup Guide

ThinkPad 560X User Guide

ThinkPad 560X Up and Running

International Hardware Warranty Booklet

Windows 95 Manual, companion CD-ROM,

License Agreement and supporting documentation

Recovery CD-ROM and boot diskette

Ship Group

Product Name:

System Unit Carton (US, Canadian and AP
English, Canadian French)
IBM ThinkPad 560X System Unit with Country's
Specific Keyboard

Components included with the Product:

External 1.44MB FDD drive

AC adapter

Rechargeable battery pack (Li-Ion)

US power cord (*1)

560X Setup Guide

560 User Guide

560X Up and Running

US/Canadian warranty statement and FCC statement ThinkPad Miscellaneous Envelope

Customer registration form (USA and Canada)

International Service information

IBM International Program License Agreement

TrackPoint III(TM) Cap(x2)

Quick Setup Guide

Recovery CD Kit


THINKPAD 560X FEATURES

LCD DISPLAY:

This system comes with a large 12.1-inch TFT LCD (measured diagonally)LCD display, with 800 x 600 resolution. This display provides excellent viewing capability and helps lessen the glare indoors.

KEYBOARD AND TRACKPOINT III:

The keyboard has the familiar layout of a
ThinkPad with a function key capability that allows you to quickly access system functions,such as power management control. The TrackPointIII is an enhanced TrackPoint(TM) II with improved non-slip TrackPoint cap and more accurate pointing capability through improved software.

PROCESSOR:

This IBM ThinkPad 560X system has a 233MHz Pentium processor with MMX technology,providing exceptional performance.

MEMORY:

The IBM ThinkPad 560X system is designed to use non-parity 64-bit EDO SO DIMM memory. 32MB of memory is standard and can be expanded to a maximum of 96MB. Only the ThinkPad 64-bit 8MB, 16MB, 32MB,or 64MB EDO SO DIMMs 3.3V,144- pin,non-parity memory options,or equivalent, can be used.

PCMCIA:

The Type III slot accommodates either two Type I, two Type II, or one Type III 16-bit PC card or 32-bit CardBus options. It also supports ZV ports ZV Port options.

STORAGE:

The 4.0GB HDD with password protection is standard. An external 1.44MB FDD comes standard.

AUDIO:

All models support Sound Blaster pro-compatible applications. Also, these systems are equipped with jacks for external stereo speakers or headphone and external microphone.

VIDEO:

The ThinkPad 560X systems have PCI local bus support with video acceleration and 2MB of Video RAM providing exceptional video perform-
ance.

USB PORT:

These systems feature an on-board, industry standard, Universal Serial Bus port to support high-speed peripherals such as video cameras.

INFRARED (IR):

These systems have an IR transceiver for wireless file and data transfer and printing. The ThinkPad 560X systems are designed to be compatible with the Infrared Data Association (IrDA) IR data link specification Version 1.1. They support IrDA 1.1 mode (from 9600 bps to
4 Mbps).

PUBLICATIONS

US, AP, LA, CAN--->

The following publications and diskettes are available for separate purchase
US

To order, call the IBM Software Manufacturing Solutions (SMS) Hotline at
1-800-879-2755.

CAN

Publications can be ordered by calling the IBM Canada Publications
Hotline at 1-800-426-2255. Please have the publication order number ready when ordering.

US, AP, LA, CAN--->

The appropriate user's guide and supplement will be
shipped with each system.


Order Part
Description Number Number

IBM ThinkPad 560X Technical
Reference (1) S76H-7587-01 06J0536
BM ThinkPad 560X User Guide Kit S05L-1291-00 05L1291
IBM ThinkPad 560 Specification Sheet G221-6015-04

(1) The Technical Reference will be available in November, 1997.

The Technical Reference is for programmers, engineers, and others who want to understand ThinkPad 560X systems in greater detail. The publication includes functional specifications, hardware specifications, and pinouts for peripheral connectors.

THINKPAD 560X USER GUIDE KIT


The ThinkPad 560X User Guide Kit contains the necessary information to set up the system, use features and install options and software. It also contains additional information about the enhanced features of the IBM ThinkPad 560X.

The User Guide Kit is included in the Language Pack and shipped with the
product. Use the following part numbers to order additional publications
for a charge:

ThinkPad 560X User Guide Kit:
UK English 99H6778
Danish 99H6626
Dutch 99H6690
Finnish 99H6642
French 99H6658
German 99H6674
Italian 99H6706
Norwegian 99H6722
Portuguese 99H6738
Spanish 99H6742
Swedish 99H6758
Turkish 99H6774



TECHNICAL PUBLICATIONS


The following optional chargeable publication is available:

Publication Part No
----------------------------------------------------- -------
IBM ThinkPad 560X Technical Reference 06J0536

The Technical Reference is for programmers, engineers, and others who want to understand IBM ThinkPad 560X systems in greater detail. The publication includes functional specifications, hardware specifications, and pinouts for peripheral connectors.



SERVICE PUBLICATIONS
____________________


The following optional chargeable publication is available for EMEA


Publication Part No
----------------------------------------------------- -------
Hardware Maintenance Manual Supplement 05L1768



The Hardware Maintenance Manual contains service and reference information on for IBM ThinkPad computers. The service section includes procedures for isolating problems to a FRU, related service procedures, and an illustrated parts catalogue. The reference section includes safety information, product description, and general information about system functions.




SERVICE PUBLICATIONS (MANUALS AND DISKETTES) for US, AP,LA,CAN

Order Part
Description Number Number

Hardware Maintenance Manual Supplement
ThinkPad Computers S05L-1768-00 05L1768
Hardware Maintenance
Diskette S78H-5384-00 78H5384

The Hardware Maintenance Manual contains service and reference information for ThinkPad computers. The service section includes procedures for isolating problems to a FRU, related service procedures, and an illustrated parts catalog. The reference section includes safety information, product description, and general information about system functions.

Publications may be ordered from an IBM Authorized Dealer, an IBM representative, or through the Technical Directory.


US

A complete listing of ThinkPad and Personal Computer hardware publications is available by calling the Technical Directory at 800-IBM-PCTB
(800-426-7282).



CAN, AP, LA, US

Publications can be ordered by calling the IBM Canada Publications Hotline at 1-800-426-2255. Have the publication order number ready when ordering.

TECHNICAL INFORMATION

SPECIFIED OPERATING ENVIRONMENT

PHYSICAL SPECIFICATIONS

ThinkPad 560X - 12.1-inch TFT

Width:

297.0mm(11.7 in)

Depth:

222.0mm(8.7 in)

Height:

31.0mm(1.22 in)

Weight:

1.88 kg(4.1 lb) with battery

ACCESSORIES:

Li-Ion battery pack

302 g(0.67 lb)

Diskette Drive

255 g(0.56 lb)

4.0GB HDD

144 g(0.32 lb)

IBM ThinkPad 560 Port Replicator

331 g(0.73 lb)


NOTE: Actual specifications may vary base on features, vendor components, or manufacturing process.
Weight does not include external diskette drive.

ELECTRICAL SPECIFICATIONS

Universal AC adapter:

100 to 240 V AC, 1.3-0.7A, 50/60Hz

Li-Ion battery pack:

10.8 V, 2.2 AH

Heat Dissipation

30KCAL/H

Acoustic Noise Level

Class 3D (office environment)

Sound pressure level(operator position)

40 dB (operating)

NOTE:

The noise emission level stated is the declared (upper limit)sound power level, in Bels, for a random sample of machines, typically configured, and operating in idle mode; for example, powered on, but no DASD read/write or other I/O activity. All measurements made in accordance with ANSI S12.10, and reported in conformance with ISO 9296.

OPERATING ENVIRONMENT

Air temperature: 0 to 8,000 ft

Operating:

degrees to 35 degrees C (41 degrees to 95 degrees F)(without diskette)

Operating:

10 degrees to 31.3 degrees C (50 degrees to 90 degrees F) (with diskette)

System Off:

5 degrees to 43 degrees C (41 degrees to 110 degrees F)

Storage/Shipment:

-20 degrees to 60 degrees C (-4 degrees to 140 degrees F)

Wet Bulb (maximum):

29.4 degrees C (85 degrees F)

Air temperature:

8,000 to 10,000 ft

Operating:

5 degrees to 31.3 degrees C (41 degrees to 88 degrees F) (without diskette)

Operating:

10 degrees to 31.3 degrees C (50 degrees to 88 degrees F) (with diskette)

System Off:

5 degrees to 43 degrees C (41 degrees to 110 degrees F)

Wet Bulb (maximum):

25.7 degrees C (78 degrees F)

NOTE:

The maximum temperature when system on is linearly decreased from 8,000 ft to 10,000 ft.

RELATIVE HUMIDITY

Operating:

8% to 95% (without diskette)

Operating:

8% to 80% (with diskette)

Storage/Shipment:

5% to 95%

Altitude

10,000 ft maximum (3,048 m)

Agency Approvals:
System Unit

FCC Class-B

VCCI CLASS 2 (0 db)

CISPR22B

UL-1950

CSA C22.2 No. 950

IEC950

NOM

SASO

SOFTWARE REQUIREMENTS: The following operating systems support the IBM
ThinkPad 560X. Refer to the LIMITATIONS section for support issues unique to each operating system.

IBM PC DOS 7, J7.0/V

IBM OS/2 Warp 4

MS-DOS Version 6.22

Microsoft Windows 95

Microsoft Windows Version 3.11/J3.1

Microsoft Windows for Workgroups 3.11

Microsoft Windows NT Workstation 4.0

NOTE:

Previous versions of the above operating systems are not supported. For example, PC DOS 6.3, OS/2 2.11, Microsoft Windows 3.0, MS DOS 6.0, and more.


LIMITATIONS

WINDOWS 95 LIMITATIONS

When suspend is attempted with a USB camera attached, the suspend will fail and the camera will be disabled. If this happens, unplug the camera from the USB port and plug it in again. The camera will then be re-enabled.

When one CardBus card is already configured in the system slot or port replicator slot, the second CardBus card must be configured using the system icon in Control Panel. The second CardBus card cannot be configured automatically.

OS/2 LIMITATIONS

When using Warp Version 4, FixPak FX_M002, or later, is required. Hibernation is not supported when the drive is formatted in HPFS on a system that has more than 64MB of memory. OS/2 Digital Video Player may fail to play some AVI format video files.

Switching the display devices from CRT to LCD is not supported in 1280x1024 or 1600x1200 resolutions.

If the COM port is configured correctly, but does not work, do the following:

1. Go to System Setup

2. Select Hardware Manager

3. Select Folder from the menu item

4. Select Properties

5. Under the default pulldown menu, select "NO HARDWARE DETECTION" (or change the setting if "NO HARDWARE DETECTION" is already selected)

6. Go to ThinkPad Configuration

7. Set up COM port as you want

8. Reboot the system

Video window does not fit in the frame, when using 640x480 desk top with expansion.

Customer work around:

1. Do not use Screen Expansion or

2. Use 800x600 screen

Screen sometimes freezes after changing video vertical refresh rate.

Customer work around:

1. Boot twice after refresh rate is changed
2. Use refresh rate change panel in OS/2 itself

WINDOWS NT WORKSTATION LIMITATIONS

Hibernation is not supported in Windows NT 4.0 when the drive is formatted for NTFS.

SUSPEND/RESUME LIMITATIONS

RI resume is only supported in CardSoft mode with CardWorks under Windows 95.

The system will go to suspend if any PCMCIA communication cards, including the following, are used.

1. IBM 3270 Emulation Credit Card Adapter

2. IBM 5250 Emulation Credit Card Adapter

3. IBM Token-Ring 16/4 Credit Card Adapter

4. IBM Credit Card Adapter for Ethernet

Do not remove or install PC cards during suspend mode. If the system is suspended/resumed during the following operations,
unpredictable results may occur.

1. Audio record or playback

2. Video record or playback

3. Playback of MPEG file, AVI file, video CD, CD-i

4. Active communications (PCMCIA modem) in OS/2 applications may hang.

5. DOS games

Under Window NT 4.0, ATA cards do not go into suspend/hibernate if AT card is mounted in AC mode.

OTHER LIMITATIONS

LANDesk Client Manger (LDCM) cannot be installed if NetFinity has already been installed. NetFinity and LDCM may conflict with each other. When USB is disabled/enabled by Windows95 Device Manager, the system needs to be restarted. If the system is not restarted, suspension/hibernation may cause the system to hang or halt.

The Windows95 Control Panel should be used to stop PC Cards before entering suspend. If a PC Card is stopped with CardWizard before entering suspend, CardWizard may not recognize the PC Card status correctly which may cause mis-operation if the PC Card is removed from the slot.

When using communication cards, it is recommended to set the Power Management Mode to "High performance" or "Max (in Customized)". Otherwise, some communication cards may fail.

CardBus cards which do not support CCLKRUN# may not work correctly.

PCMCIA LIMITATIONS

PC card point enablers may write directly to the hardware, bypassing Socket and Card Services. Writing directly to the hardware may cause problems that cannot be anticipated. Point enablers may also interfere with client device drivers that communicate with Socket and Card Services. Additional customer testing in the specific environments is recommended.

When installing two type II PCMCIA communications cards in the PCMCIA slot, there may be cable interference that allows only one card to be used.

When using a IBM PCMCIA Token Ring card under Windows NT 4.0, use the Token Ring device driver IBM provides, not the Microsoft native PCMCIA Token Ring driver.

WINDOWS 95

If CardBus card is in use, no other PCMCIA card may be hot plugged.

A newly inserted CardBus PC Card may not be recognized correctly by Windows 95 (Windows 95 may mistake it for a previously installed CardBus PC card), If this happens, do the following:

1. Open My Computer, Control Panel and then System folder.

2. Click on the Device Manager Tab.

3. Select the device that is no longer being used.

4. Remove it.

5. Restart the system.

CardWorks does not work on Windows 95 OSR0.

If 'TDK Network Flyer CardBus LAN Adapter' (TDK 100Base CardBus Card) is used in the ThinkPad Enhanced Port Replicator CardBus slot, the properties need to be changed as follows:

1. Open 'Control Panel'

2. Open 'Network'

3. Select 'TDK Network Flyer CardBus LAN Adapter' in installed network components list

4. Then click Property", so TDK LAN adapter property Box will be appear

5. Click "Advanced"

6. Select 'Burst Length' in Property

7. And change a Value to 4 DWORD

8. Then click "OK"

9. Click again "OK"

10. And restart a computer

WINDOWS NT

Multi-function PC cards are not supported in the system. RI resume is not supported with CardWizard under Windows NT 4.0.
3270 Emulation card and 5250 Emulation card do not work with CardWizard under Windows NT 4.0.

ATA Boot is not supported under Windows NT 4.0.

ZV Card is not supported under Windows NT 4.0.

OS/2

CardBus PC Cards are not supported in the system.

ZV Card is not supported under OS/2.

OTHER TIPS AND HINTS

Video performance will be reduced when operating under the 64K or 16M color mode.

The system is designed so that customer may install or remove the PCMCIA card without turning off the system if the PCMCIA card supports this function. Refer to the instructions that come with the PCMCIA card.


STANDARD SECURITY FEATURES:

Electronic Personalization

The electronic personalization feature is like a name tag on your ThinkPad. Your name, contact address, or phone number can be displayed on the screen when the system is turned on. This helps in case the ThinkPad is misplaced. The personal data is stored in the system's non-volatile memory and is displayed with a password prompt.

Passwords

A power-on password (POP) protects the system from unauthorized use.
If a POP is set, the password prompt appears:

Each time the system is turned on
When the system is returned to normal operation from suspend mode.


A HDD Password (HDP) protects HDD data from unauthorized users. Once the HDP is set, data on the hard disk drive cannot be accessed without the correct HDP. Because the HDP is stored on the HDD, the data remains protected even if the HDD is removed to another system. The HDP password prompt appears:

Each time the system is turned on
When the system is returned to normal operation from suspend mode.


The user can attach a Compu-Lock, Kensington lock or similar device to the keyhole on the back of the computer. This prevents the keyboard from opening and secures the internal devices under the keyboard. It also allows tethering the system to an immovable object to make it secure.

The customer is responsible for evaluation, selection, and implementa tion of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Search Keywords

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General Information

Date Created

04-11-97

Last Updated

19-08-98

Revision Date

17-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 560X

Machine Type

2640

Model

Various

TypeModel

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