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Service Hints & Tips

Document ID: LWIK-3QJTNV

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 760L/LD/EL/ELD - ECA003 New locking DIMM door

Applicable to: World-Wide

Record number:

H136054

Service code:

33

Device

D/T9547

Parts source:

LOC

ECA number

ECA003

Publishing flag:

R

EC number:

ECE67323

Hit count

UHC00142

Mandatory:

N

Success count:

USC0000

Automatic shipment:

N

Publication code:

PC40

Availability date:

96/12

Date created:

O97/01/08

Plant of control:

24

Date last altered:

A98/11/19

Tip key:


Owning B.U.:

USA


Abstract :
9547 760 Model New Locking DIMM Door.

Purpose :
Prevent DIMM door loss and possible memory card damage.

The repair policy for this ECA is "Fix on Contact".

Features :

Type, Model, Stage

With B/M

Machines Affected
and/or
Feature/Device

B/M to be
Installed

Service Hours

System Hours

9547

B/M9999999

All 760 Model Systems

B/M9999999

00.2

00.1


Physical Check :
Any 760 system with a non locking Dimm door FRU P/N 29H9195.

Detail :
The new DIMM door FRU P/N 69H8422 is designed to lock securely to the system, preventing door loss and possible memory loss or damage.

It can be sent directly to a customer. To obtain the new door at no cost the customer should call:

WORLD WIDE HELP CENTERS THAT SUPPORT CRU SHIPMENT TO CUSTOMERS and request FRU P/N69H8422 via 9546 ECA002.

Canada - IBM's HelpPC - 1-800-565-3344
US - IBM PC Company HelpCenter - 1-800-772-2227

NOTE: The above Help Center action does NOT require the use of this ECA.

Note: This ECA should only be installed during the following situations:
This ECA can be installed by a CE or Dealer following normal ECA terms and conditions, if it qualifies under the FEATURES and PHYSICAL CHECK areas and one of the following conditions occur:

1. During any service action the non locking DIMM door FRU P/N 29H9195 should be replaced with the new locking DIMM door FRU P/N 69H8422.

2. The IBM geography does not support direct CRU shipments to customers.

Notes :
This ECA will expire December 31, 1999. Order FRUs locally and record all time using Service Code 33, ECA002, other office 990.

This ECA is Non-Billable as long as it is active.

Search Keywords

Hint Category

Memory, ECA

Date Created

08-01-98

Last Updated

21-12-98

Revision Date

21-12-99

Brand

IBM ThinkPad

Product Family

ThinkPad 760L/LD, ThinkPad 760EL/ELD

Machine Type

9547

Model

Various

TypeModel

Retain Tip (if applicable)


Retain Tip# H136054

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