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Service Hints & Tips

Document ID: RMIE-3HWB45

IBM PC330/PC350 - Windows 3.11 loops on S3 video driver installation

Applicable to: World-Wide

Symptom:
When installing the S3 video device drivers from the diskette created using the Diskette Factory, the PC 300 6577 or 6587
system may continuously request that the diskette be inserted even after it appears to have loaded the drivers successfully.

This failure occurs on systems preloaded with Microsoft Windows 3.11.

Problem Isolation Aids:
To recreate the failure, follow these steps:
1. Click on Main.
2. Click on Windows Setup.
3. Click on Options.
4. Click on Change.
5. Click on Display.
6. Click on "Other display requires disk from OEM."
7. Insert diskette created using the Diskette Factory and click on OK.
8. Select S3 640 x 480 and click OK.
9. Click on New.

The drivers will load from the diskette and the system will then ask for the S3 driver to be inserted again. This cycle will repeat.

Fix:
When installing the S3 video drivers from the diskette created using the Diskette Factory, use either of the following methods to load the device drivers:
1. Access the IBM Welcome Center
2. Select "Installing Operating system Video Drivers."
3. Select "Installing Windows 3.1 Video Drivers."

- OR -

1. From a DOS prompt change the \WINDOWS directory
2. Type Setup and follow the instructions for installing video device drivers.

Note:
Windows is a trademark of the Microsoft Corporation.

Search Keywords

Hint Category

DOS/Windows 3.x, Video

Date Created

11-07-96

Last Updated

25-01-99

Revision Date

15-04-2001

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

Various

TypeModel

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