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Service Hints & Tips

Document ID: RMIE-3BZHGG

PC Server 320/520 - Hangs booting Diagnostics or ServerGuide

Applicable to: World-Wide

Abstract :
Server 320/520 Hangs booting Diags or Serverguide

Symptom :
PCI/EISA versions of the IBM PC Server 320 and 520 hang when booting the PC Server System Board Diagnostic Diskette version 5.32, or when installing ServerGuide (any version).

This tip applies only to systems with two IBM PCI RAID adapters.

Problem Isolation Aids :
- The server hangs during the initial boot of the diagnostic or ServerGuide diskette.

- The system is a PCI/EISA Server 320 running BIOS version M54PE-09N or lower.
-OR-
The system is a PCI/EISA Server 520 running BIOS version M54PE-09F or lower.

- Two IBM PCI RAID Adapters are installed. (PCI RAID Adapter FRU p/n06H5078).

Fix :
Apply BIOS 16T3B (76h4891) for the Server 320 PCI/EISA.

Apply BIOS 16T3C (76h4892) for the Server 520 PCI/EISA.

-OR-

As a workaround, use the following procedure:

1. Remove the PCI RAID Adapter in the PCI slot nearest the memory connectors.
2. Boot the diskette that experienced the hang. For the Diagnostics Diskette, run the diagnostics with the second PCI RAID Adapter removed. For the ServerGuide diskette, install the Operating System from ServerGuide on a logical drive configured on the remaining PCI RAID Adapter (which should be in the middle PCI slot).
3. Reinstall the second PCI RAID Adapter back to its original slot (nearest the memory connectors).

SAS Keywords :
PSY2 D/T8641 PSY2DIAG PSY2DSKT
PSY2ADPT HUNG PCSERVER 8640
8641 PSY2TBD

Search Keywords

Hint Category

Diagnostics, Retain, ServerGuide

Date Created

03-12-96

Last Updated

17-02-99

Revision Date

17-02-2000

Brand

IBM PC Server

Product Family

PC Server 320, PC Server 520

Machine Type

8640, 8641

Model

TypeModel

Retain Tip (if applicable)

H133070

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